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my listing surpressed due to unexisting Parent ASIN, opened a case, but Amazon couldn't help.
Hi, I hope someone here can help me with this issue, bunch of my listing are surpressed due to a ASIN even dosn't exit, I can't find it anywhere, I opened a canse, seller support asked to delete all listing and re-upload after 24 hours. And because my listings are synced from UK marketplace, so I tried deleting them then mannually synced from UK, and also uploading using template, neither of them works.
The source listings in UK marketplace are normal by the way.
Surpressed reason: This ASIN is suppressed due to problems with its parent ASIN B0DF8TL9BD. Please address the issues with its parent ASIN to fix this ASIN.
my batch id for uploading by template: 71769020014
my case id: 10368449262
Any help is really appreciated.
1 reply
Jona_Amazon
Hi @Seller_5h60vYZOnAao9,
I have just checked the Case ID that you have provided.
As the suggested solution of seller support did not work, could you please reply in the case, mentioning that it did not solve your problem and also mention that the listings are synced with the UK Marketplace?
Best,
Jona
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