My account is suspended at this moment , it says I need to reactive my account because of INFORM Consumers Act.
However, when I click reactive my account ,it goes to accouot health page, it's all online status and No next step to operate nor Entry for me to upload my ID. so I am unable to submit verification of the INFORM Consumers Act.
Please help me what to do NEXT.
I didn't receive a verification email from INFORM Consumers Act, then I suddenly received an account denial and now I can't find the identity verification portal
[Moderator Edit: removed personal solicitations]
Hello @Seller_A4WgVYJnKvi4l,
Thank you for posting your concerns with the INFORM verification process.
My account is suspended at this moment , it says I need to reactive my account because of INFORM Consumers Act.
However, when I click reactive my account ,it goes to accouot health page, it's all online status and No next step to operate nor Entry for me to upload my ID. so I am unable to submit verification of the INFORM Consumers Act.
I followed up with our account health support teams who advised they spoke with you at some point yesterday through case: 16714453781. Upon review of the case, they appear to have already passed your information and situation to the appropriate teams for further review of your situation.
I would advise continuing to monitor this case for further updates from this team. They will only communicate with you through that case directly, they will not provide me up dates. If you need additional support on the situation you can continue to use this topic. I would ask that if you need additional guidance or support on their reply, to post their response from the case.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
My account is suspended at this moment , it says I need to reactive my account because of INFORM Consumers Act.
However, when I click reactive my account ,it goes to accouot health page, it's all online status and No next step to operate nor Entry for me to upload my ID. so I am unable to submit verification of the INFORM Consumers Act.
Please help me what to do NEXT.
My account is suspended at this moment , it says I need to reactive my account because of INFORM Consumers Act.
However, when I click reactive my account ,it goes to accouot health page, it's all online status and No next step to operate nor Entry for me to upload my ID. so I am unable to submit verification of the INFORM Consumers Act.
Please help me what to do NEXT.
I didn't receive a verification email from INFORM Consumers Act, then I suddenly received an account denial and now I can't find the identity verification portal
[Moderator Edit: removed personal solicitations]
Hello @Seller_A4WgVYJnKvi4l,
Thank you for posting your concerns with the INFORM verification process.
My account is suspended at this moment , it says I need to reactive my account because of INFORM Consumers Act.
However, when I click reactive my account ,it goes to accouot health page, it's all online status and No next step to operate nor Entry for me to upload my ID. so I am unable to submit verification of the INFORM Consumers Act.
I followed up with our account health support teams who advised they spoke with you at some point yesterday through case: 16714453781. Upon review of the case, they appear to have already passed your information and situation to the appropriate teams for further review of your situation.
I would advise continuing to monitor this case for further updates from this team. They will only communicate with you through that case directly, they will not provide me up dates. If you need additional support on the situation you can continue to use this topic. I would ask that if you need additional guidance or support on their reply, to post their response from the case.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
I didn't receive a verification email from INFORM Consumers Act, then I suddenly received an account denial and now I can't find the identity verification portal
I didn't receive a verification email from INFORM Consumers Act, then I suddenly received an account denial and now I can't find the identity verification portal
[Moderator Edit: removed personal solicitations]
[Moderator Edit: removed personal solicitations]
Hello @Seller_A4WgVYJnKvi4l,
Thank you for posting your concerns with the INFORM verification process.
My account is suspended at this moment , it says I need to reactive my account because of INFORM Consumers Act.
However, when I click reactive my account ,it goes to accouot health page, it's all online status and No next step to operate nor Entry for me to upload my ID. so I am unable to submit verification of the INFORM Consumers Act.
I followed up with our account health support teams who advised they spoke with you at some point yesterday through case: 16714453781. Upon review of the case, they appear to have already passed your information and situation to the appropriate teams for further review of your situation.
I would advise continuing to monitor this case for further updates from this team. They will only communicate with you through that case directly, they will not provide me up dates. If you need additional support on the situation you can continue to use this topic. I would ask that if you need additional guidance or support on their reply, to post their response from the case.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Hello @Seller_A4WgVYJnKvi4l,
Thank you for posting your concerns with the INFORM verification process.
My account is suspended at this moment , it says I need to reactive my account because of INFORM Consumers Act.
However, when I click reactive my account ,it goes to accouot health page, it's all online status and No next step to operate nor Entry for me to upload my ID. so I am unable to submit verification of the INFORM Consumers Act.
I followed up with our account health support teams who advised they spoke with you at some point yesterday through case: 16714453781. Upon review of the case, they appear to have already passed your information and situation to the appropriate teams for further review of your situation.
I would advise continuing to monitor this case for further updates from this team. They will only communicate with you through that case directly, they will not provide me up dates. If you need additional support on the situation you can continue to use this topic. I would ask that if you need additional guidance or support on their reply, to post their response from the case.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.