You're account is at risk of deativation
This just popped up. Have no idea what's going on, keep getting error messages. I've verified my ID twice now. My nerves can't handle these constant threats and disruptions.
You're account is at risk of deativation
This just popped up. Have no idea what's going on, keep getting error messages. I've verified my ID twice now. My nerves can't handle these constant threats and disruptions.
Cooper_Amazon
Good Evening to All Sellers - I just posted an INFORM Consumer Act FAQ --> HERE <-- I hope they are able to address a few of your concerns. While Community Managers do not have all the answers yet and technical issues are being resolved as we speak, this should help with some of the confusion at this time.
Please begin posting detailed questions on the new thread. Add screenshots if it helps describe your issue but PLEASE cover sensitive and personal information.
I hope you have a good weekend. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. Have a great night. ~ Cooper_Amazon
866 replies
Seller_hJdM92O55ePVb
Me too! What the heck!?!?! I have Verified 2x, passed both times, now the Banner is back but the Account Health is Unavailable. This is getting Ridiculous, ughhhh! @Cooper_Amazon or @Steve_Amazon can you please assist?
Seller_dtFJ0Rngy1vPO
Got to the Account Health page!
To comply with the INFORM Consumers Act, which goes into effect on June 27, 2023, Amazon needs to collect and verify information about your Selling on Amazon account. Currently, you have one or more verification action items pending. Please review the list below and visit the Seller Account Information page to start verification.
Seller_ikeuNI38CLTm0
I nearly had a nervous breakdown when I saw the message popup. But thank goodness I came to the forum to see that its a widespread outage of some kind. Really feel better now and my nerves are feeling better.
Seller_xBcpKvIBafJfS
I just spoke with Amazon and they said that it's a glitch that every seller has received at same time and because of this, account health server has crashed, but they were able to confirm our account was healthy.
Seller_oJY2X570rx42E
Well, I got to the Seller Account Information page where it seems they want (yet again):
Address verification
Tax Verification
Bank Account verification
First thing I noticed on the Tax verification page is "United States" isn't listed as a state, and there's no place to even put an EIN or SSN.
This all seems like some horrible beta glitch, so let's see what tomorrow brings (if i can sleep)
Seller_gpkAtUPUAADlj
I got the same warning and am currently on hold with Seller Central. I will update if they confirm that it is a glitch
Seller_83s8wcgdWSKTU
Same here! waiting on customer support line for 30 in now. I guess everybody is calling them now
