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Get more details on image issues with Compliance Issue report updates
We've improved our notifications for image issues, so you now get more details on issues and can fix them faster.
Key changes include the following:
- You'll receive notifications for previously unannounced image issues.
- For each issue, we'll provide guidance that explains how to fix it.
We're implementing this change in phases, with more issues to be announced later this year. Our image guidelines remain unchanged.
To view these updates in Seller Central, go to Menu > Catalog > Upload Images > Submission Status > click the Content compliance issues.
For more information, go to Product image requirements.
4 replies
Seller_r9wMm8LrE5iKj
Given how awfully your updates are communicated, you'll need to clarify "previously unannounced image issues." Is that:
* Issues we had that you previously told us we needed to fix without telling us how we had transgressed the unwritten law?
OR
* Sh*t you've recently made up -- without going through the mandatory disclosure period for policy changes in the Seller Agreement -- that you're now going to complain about, even though our images are in compliance with written policy?
Amazon: proving no news is good news.
Seller_iobipI6xASRkh
I didn't know this page still worked. Every time I try to manage images it just errors.
Upload Images/Image Manager
Any changes (like trying to set images under the name of the view) just errors. Deleting images errors. And then there are no changes pending or reason under Submission Status.
Seller_JIL0QkeGgufq0
Will this be applied across the board? For example, I am one of the only US sellers in a particular category. All the Chinese sellers have main images in complete violation of the image rules: using lifestyle pictures, multiple accessories that are not shipped with the item, and added text; they are never ever removed or suppressed. Multiple category pages look like a catalog from a home decor magazine.
In a focus group I used last year, 95% of participants clicked into products with lifestyle images as their main image. That is a clear advantage. So, either we ALL get to use lifestyle images or none of us do. This unfair advantage is discriminatory at best.
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