Help! Account Verification Problems After Switching from LLC to Individual
Hi everyone,
I’m facing a frustrating situation with my Amazon seller account and would really appreciate advice from anyone who’s dealt with something similar. Here’s what happened:
Background:
Started as an LLC but had to switch to an Individual account due to banking issues.
All my inventory was purchased under the LLC, but now Amazon wants documents matching my Individual account.
The Problem:
My supplier doesn’t provide formal Letters of Authorization (LOA)—only email confirmations.
Amazon seems to be rejecting these, even though the supplier is verified (I have invoices and payment proofs).
My inventory is stuck in “FC Processing Reserved” status, and I can’t sell or return it.
What I’ve Done:
Submitted all possible docs: LLC registration, EIN, supplier emails, invoices, and ID.
Contacted Seller Support multiple times, but the case is still pending.
Questions for the Community:
Has anyone successfully used supplier email authorization instead of an LOA?
How did you resolve inventory stuck in “FC Processing Reserved”?
Any tips for expediting manual review after an LLC-to-Individual transition?
2 replies
Seller_rI7BZIczK8iAC
Was this a "Single Member LLC" in the same country like your private name?
In your "Tax Information Interview" did you choose "Individual" or "Business" when CREATING your seller account? Go look in your screenshots you hopefully created while the registration.
Whatsoever, your problem is NOT (only) that you changed your "Legal Entity" but primarily:
You need a LOA from the brand owner. Is your supplier the brand owner?
Atlas_Amazon
Hello @Seller_fe7141OOoQC4t
Thank you for the information provided regarding the ongoing review into your account details. I understand that our team has been in the process of attempting to verify your documents, but have been unable to do so due to the discrepancy in the available information. I do want to offer support as I understand this process can be very complex to navigate.
Has anyone successfully used supplier email authorization instead of an LOA?
Generally, email authorization will not be considered valid as our team will be looking for official documentation from the brand owner. I would review this thread from my colleague on authorization documents and what should be present.
How did you resolve inventory stuck in “FC Processing Reserved”?
I would advise on completing the ongoing review process as this will be the quickest way to resolve any outstanding issues that have been impacting the account and your inventory.
Any tips for expediting manual review after an LLC-to-Individual transition?
I want to reassure you that our team is working as efficiently as they can to review and respond to the information that is being provided to them. I do know they have seen an increase in the total volume across several types of review which has caused delays in the response time. When did you submit your latest documents?
I encourage you to refer to this thread with any new details or updates that you may receive so I may continue to offer support.
Best,
Atlas
