We have products that were recalled, Amazon said that we have to remove the recalled inventory to reactivate these listings. This was 8 months ago and we were able to remove most of the recalled inventory, and reactivate one of the listings. But there are multiple removal orders that are taking way too long.

6+ months old removal orders, we tried to cancel them to do a disposal instead (thinking that might be faster) but Amazon says they cannot be canceled because they are under processing status and we just have to wait. But they have been under processing status for 100+ days! Case ID's: 9938778332, 9939194212, 9939086802

We have products that were recalled, Amazon said that we have to remove the recalled inventory to reactivate these listings. This was 8 months ago and we were able to remove most of the recalled inventory, and reactivate one of the listings. But there are multiple removal orders that are taking way too long.

6+ months old removal orders, we tried to cancel them to do a disposal instead (thinking that might be faster) but Amazon says they cannot be canceled because they are under processing status and we just have to wait. But they have been under processing status for 100+ days! Case ID's: 9938778332, 9939194212, 9939086802

I need to return some of our products from Amazon to our own warehouse, but I get an error on this page: "https://sellercentral.amazon.de/recoveryui/error" when I try to create removal order? Is anyone else having the same issue?

I opened a case (9835470112), but it keeps getting closed without an answer from Amazon.