CASE ID 17417403591

CASE ID 17421555561

Hello, at the beginning of this month I had lost buy box eligibility on all my FBM listings.

I believe this may be due to several lost shipments and having to address shipping problems due to my local carrier losing many mail packages. I believe there may be negative metrics impacting my account but these have been addressed and my account shows as healthy.

However, I do not have buy box eligibility back. I also noticed there was one charge back claim which is being processed for a refund. This is approved to process. As of current I have been addressing all negative issues. Can you please help address what outstanding issue is impacting my buy box eligibility? How long do I need to wait for whatever restriction to be removed?

Example ASIN my own listing not featured: ASIN: B0C8SQ34W4

ASIN: 9869562280

@Roberto_Amazon

@Emet_Amazon

@Quincy_Amazon

@Dougal_Amazon

@Steve_Amazon

@Blake_Amazon

@Glenn_Amazon

@Jameson_Amazon

@Rose_Amazon

@Jim_Amazon

@Tatiana_Amazon

@Michelle_Amazon