@Connor_Amazon I noticed an unexpected “Other” charge of -$59,435.68 on my account, and I am unable to determine its source. There is no transaction ID or any details provided for this deduction. I can confirm that this is not related to shipping costs or adjustments.

This is extremely concerning, and I need clarity on this matter immediately. Please review this case as a priority and restore my funds as soon as possible.

I have already created a case for this issue (Case ID: 16702904351). Kindly update me at your earliest convenience.

Thank you for your prompt attention to this matter.

EDIT: I got a response from saying:

04:38 PM

11/21/2024

Hello from Amazon Selling Partner Support,

We understand your concern about an "others" charge for -$59,435.68.

Kindly be informed that the reason for "Other" in the transaction is "Funds deduction SWA (US)" ticketId: "D177253038".

Regards

What does this even mean? I am so confused and furious. I need these funds to manage my business. What is SWA TickedID? Please help @Connor_Amazon