NOTE: Star-only ratings are not eligible for removal. Therefore, the ”Request Removal“ feature will not be displayed for a star-rating only review.
by Seller_9XmmtogLX24y6
Then how we can remove these feedbacks , there gotta be a way . 1 Star Ratings ; should be removed in order for us to know what went wrong. Customer just leaving a 1 star rating without any comment does not determine what the issue was! Does anyone know how we can remove those feedback?
Tags: Account Health
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Seller_gA5YLZTL5arpl
In reply to: Seller_9XmmtogLX24y6's post
I hope the system will allow us to contact the customer to inquire about the reason for the negative star rating as a step to provide customer service, with the option for the customer to remove it. More confusion from Amazon.
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Seller_rxaEf9dnsoQnp
In reply to: Seller_9XmmtogLX24y6's post
This really stinks. Watch how fast the bad actors attack competitors' accounts and there'll be no way to combat it :-(
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