can not open case
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Seller_EKP2scPGBrkHP

can not open case

My Amazon seller account has been deactivated for months, and despite submitting all the required documents multiple times, they are still not being accepted. My bill is from this month, the address is correct, and everything is 100% original.

Now, I can't even access my account balance or open a case to contact support. This seems like a system glitch!

Amazon, please fix this issue or at least allow me to open a case so I can communicate with support. I’ve been trying for so long—this is really frustrating!

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7 replies
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Seller_EKP2scPGBrkHP

@Jameson_Amazon help please

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Connor_Amazon

Hi @Seller_EKP2scPGBrkHP

Your account isn't eligible for reinstatement as the documents you provided have been deemed invalid. I am not able to provide any further specific details why your account is deactivated.

You can contact support for further insight here:

https://sellercentral.amazon.com/cu/contact-us

Best,

Connor

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