I have been getting a lot of Inaccurate Pricing Information warnings lately and these violations are not being removed from the account. does anyone have any information about this?

This was my letter:

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Hello,

You have added, or continued to add inaccurate product information to product detail pages. As a result, you may no longer sell on Amazon.com, and your listings have been removed from our site. To learn more about this policy, search for "Product detail page rules" in Seller Central Help.

Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted.

We're here to help.

To sell on Amazon.com, send us a plan that explains how you will address this problem. For help creating your plan, search for "Appeal the Removal of Selling Privileges" in Seller Central Help. When you are ready to send us your plan, click the "Appeal" button next to this message on the Performance Notifications page in Seller Central:

https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html

Once we receive your plan, we will review it and decide whether you may sell on Amazon.com again.

You can view your account performance:

https://sellercentral.amazon.com/performance/dashboard?reftag=email_warn

Alternatively, select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health page shows how well your account is performing against the performance metrics and policies required to sell on Amazon.

Amazon.com

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Problem is, I have no idea what the bad info that got me flagged is. Account Health page is at the standard 200 - healthy. I've submitted two appeals (guessing that the issue is with the value "Brand Name", which I had mistakenly set to generic and can't change) but both were denied.

Where can I figure out where I went wrong? Help!

A Buyer has left a 1-Star Review of a product I offer (I do not own the brand, and there are a few other sellers on the ASIN) by stating that the product is not made of the ingredients listed but, is instead claiming that it is made with synthetic/fake ingredients.

This is completely false, inaccurate, harmful, and it has severely affected sales ever since, especially since it's the most recent review. This product had a 4.5 to 5-Star Rating until this occurred (all it took was one 1-Star) to completely tank the overall rating as there are only two other reviews to go by.

I've reported this review with hopes it would be taken down however, unfortunately it's still there. Is there anyone at Amazon that can please assist with this? It's slanderous and malicious (in my opinion) to post a 1-Star Review stating that the ingredients aren't what is listed when in fact they are. This is someone who tried to pass their opinion of the product as 'factual information', and it has caused a lot of harm as a result given it's inaccurate/false.

Feeling helpless and frustrated here. I'm unsure if this review was left as a result of a sale via myself or one of the other few sellers on the listing however, they've likely been affected the same as I have.

Thanks in advance!