I've been struggling with reactivating my Amazon individual seller account. I registered this account a while ago and haven’t used it since. I currently reside in Vietnam and have tried to reactivate it by updating my address and providing a police registration form as proof of my registered address, as well as a temporary resident card. However, since I live in my wife’s house, I cannot provide a utility bill in my name, as it is issued in her name.
Despite these efforts, my reactivation request was rejected.
My plan was to reactivate this account and then upgrade it to a professional account, as I now have a registered business in the U.S. (a single-member LLC, disregarded entity) and a U.S. business bank account.
Would it make sense to close this individual account and apply directly for a professional account to bypass the verification process required for individual sellers? Or would doing so prevent me from successfully opening an account for my LLC?
Hi @Seller_0ZwVIogU7nZo2
Connor from Amazon here, thanks for reaching out.
I know that this situation can be frustrating. To complete verification of your account, you will have to provide a utility bill dated for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service with your name on it. These documents will be rejected if any other name is on it.
You will have to have the utility bill switched to your name and then wait or ask for a new updated statement. You can then re-submit it for another verification.
We currently do not have a way to bypass or manually approve your account without the appropriate documents.
The process is the same for individual or professional sellers, so closing your account and re-opening a professional one wouldn't change our requirements. Please review our registration guide for more information.
Let me know if you have any other questions,
Connor
I've been struggling with reactivating my Amazon individual seller account. I registered this account a while ago and haven’t used it since. I currently reside in Vietnam and have tried to reactivate it by updating my address and providing a police registration form as proof of my registered address, as well as a temporary resident card. However, since I live in my wife’s house, I cannot provide a utility bill in my name, as it is issued in her name.
Despite these efforts, my reactivation request was rejected.
My plan was to reactivate this account and then upgrade it to a professional account, as I now have a registered business in the U.S. (a single-member LLC, disregarded entity) and a U.S. business bank account.
Would it make sense to close this individual account and apply directly for a professional account to bypass the verification process required for individual sellers? Or would doing so prevent me from successfully opening an account for my LLC?
I've been struggling with reactivating my Amazon individual seller account. I registered this account a while ago and haven’t used it since. I currently reside in Vietnam and have tried to reactivate it by updating my address and providing a police registration form as proof of my registered address, as well as a temporary resident card. However, since I live in my wife’s house, I cannot provide a utility bill in my name, as it is issued in her name.
Despite these efforts, my reactivation request was rejected.
My plan was to reactivate this account and then upgrade it to a professional account, as I now have a registered business in the U.S. (a single-member LLC, disregarded entity) and a U.S. business bank account.
Would it make sense to close this individual account and apply directly for a professional account to bypass the verification process required for individual sellers? Or would doing so prevent me from successfully opening an account for my LLC?
Hi @Seller_0ZwVIogU7nZo2
Connor from Amazon here, thanks for reaching out.
I know that this situation can be frustrating. To complete verification of your account, you will have to provide a utility bill dated for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service with your name on it. These documents will be rejected if any other name is on it.
You will have to have the utility bill switched to your name and then wait or ask for a new updated statement. You can then re-submit it for another verification.
We currently do not have a way to bypass or manually approve your account without the appropriate documents.
The process is the same for individual or professional sellers, so closing your account and re-opening a professional one wouldn't change our requirements. Please review our registration guide for more information.
Let me know if you have any other questions,
Connor
Hi @Seller_0ZwVIogU7nZo2
Connor from Amazon here, thanks for reaching out.
I know that this situation can be frustrating. To complete verification of your account, you will have to provide a utility bill dated for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service with your name on it. These documents will be rejected if any other name is on it.
You will have to have the utility bill switched to your name and then wait or ask for a new updated statement. You can then re-submit it for another verification.
We currently do not have a way to bypass or manually approve your account without the appropriate documents.
The process is the same for individual or professional sellers, so closing your account and re-opening a professional one wouldn't change our requirements. Please review our registration guide for more information.
Let me know if you have any other questions,
Connor
Hi @Seller_0ZwVIogU7nZo2
Connor from Amazon here, thanks for reaching out.
I know that this situation can be frustrating. To complete verification of your account, you will have to provide a utility bill dated for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service with your name on it. These documents will be rejected if any other name is on it.
You will have to have the utility bill switched to your name and then wait or ask for a new updated statement. You can then re-submit it for another verification.
We currently do not have a way to bypass or manually approve your account without the appropriate documents.
The process is the same for individual or professional sellers, so closing your account and re-opening a professional one wouldn't change our requirements. Please review our registration guide for more information.
Let me know if you have any other questions,
Connor