Hijacked listings that were fixed are hijacked again a few hours later by another brand
I went through absolute hell over the past month to get Amazon Support to finally fix 4 ASINs that were blatantly altered and hijacked.
Not even one day later after being fixed they are now hijacked by another brand.
I have contacted Amazon Support again, referencing the fixed case, but again they are clueless and not providing me with support.
I really cannot mentally go through another month of back and forth before I get to an agent who actually reads the case and helps me.
CASE ID: 16634579911
If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great
1 reply
Emet_Amazon
Hello @Seller_Qg1FueblHU9RR,
Thank you for making us aware of the evolving situation.
CASE ID: 16634579911
If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great
As I have been helping you with this situation on your original thread, I will be closing this one and following up with your there on this new situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Hijacked listings that were fixed are hijacked again a few hours later by another brand
I went through absolute hell over the past month to get Amazon Support to finally fix 4 ASINs that were blatantly altered and hijacked.
Not even one day later after being fixed they are now hijacked by another brand.
I have contacted Amazon Support again, referencing the fixed case, but again they are clueless and not providing me with support.
I really cannot mentally go through another month of back and forth before I get to an agent who actually reads the case and helps me.
CASE ID: 16634579911
If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great
Hijacked listings that were fixed are hijacked again a few hours later by another brand
I went through absolute hell over the past month to get Amazon Support to finally fix 4 ASINs that were blatantly altered and hijacked.
Not even one day later after being fixed they are now hijacked by another brand.
I have contacted Amazon Support again, referencing the fixed case, but again they are clueless and not providing me with support.
I really cannot mentally go through another month of back and forth before I get to an agent who actually reads the case and helps me.
CASE ID: 16634579911
If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great
1 reply
1 reply
Emet_Amazon
Hello @Seller_Qg1FueblHU9RR,
Thank you for making us aware of the evolving situation.
CASE ID: 16634579911
If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great
As I have been helping you with this situation on your original thread, I will be closing this one and following up with your there on this new situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_Qg1FueblHU9RR,
Thank you for making us aware of the evolving situation.
CASE ID: 16634579911
If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great
As I have been helping you with this situation on your original thread, I will be closing this one and following up with your there on this new situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_Qg1FueblHU9RR,
Thank you for making us aware of the evolving situation.
CASE ID: 16634579911
If a mod could please help me escalate this to the team that originally helped me in CASE ID: 16634579911 that would be great
As I have been helping you with this situation on your original thread, I will be closing this one and following up with your there on this new situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
