How to Reinstate my newly deactivated Amazon account.
I want to state that I created my Amazon account in Feb 2023, and paid the fee. My account was deactivated quickly after listing a product. I tried to reactivte my account by submitting new information like my bank account, passport Id, but amazon did not reactivated my account. Few days ago I opened case again but they told me that we will not talk on this case again. Is that fair? Is there any way to reinstate my account?
3 replies
Seller_vHcmZUFPR1kXK
If there is someone who help me with that
Seller_0rXAME9V4LQSx
Was this a product that is on the "can not sell on amazon" list? Or a brand name product that is gated?
LeviDylan_Amazon
Hello @Seller_vHcmZUFPR1kXK,
Thank you for reaching out on the Seller Forums.
I see that after creating your account it was deactivated and you have questions about what your next steps will look like to get this resolved.
If your account is deactivated, you will be sent a performance notification or email explaining why and what is required to reactivate your account. Can you share that notification here, after removing your personal information, so we can take a look?
After submitting your documents for review, you should have received a follow-up notification. Can you share that notification as well so we can better understand and guide you from here?
I look forward to your response. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan