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News_Amazon

Watch out for phishing

Phishing is an attempt to steal your confidential information — such as your user name, password, or One Time Password via an email or other direct communication. A hacker can fake sender information, tricking you into believing the message is from Amazon, while directing you to another website that is designed to steal your account information. Amazon takes this issue very seriously, and to make it easy to identify phishing attempts, we will never ask you to verify sensitive information over email.

If you are asked to follow a link, you can check the web address to ensure the site is legitimate before entering your information. Genuine Amazon websites always end with "amazon.com," "amazonsellerservices.com," or "sellercentral.amazon.com." While domains can appear legitimate at first glance, Amazon will never ask you to log in to a website other than "amazon.com," "amazonsellerservices.com," or "sellercentral.amazon.com." Please also note that if you receive emails about your account health, you can check the Account Health page in Seller Central to confirm their legitimacy.

Whenever in doubt, go directly to Amazon or the Seller Central website in your web browser and send any suspicious emails you receive to stop-spoofing@amazon.com

Learn how to identify false (spoofed) emails

9K views
31 replies
Tags:News and Announcements
120
Reply
user profile
News_Amazon

Watch out for phishing

Phishing is an attempt to steal your confidential information — such as your user name, password, or One Time Password via an email or other direct communication. A hacker can fake sender information, tricking you into believing the message is from Amazon, while directing you to another website that is designed to steal your account information. Amazon takes this issue very seriously, and to make it easy to identify phishing attempts, we will never ask you to verify sensitive information over email.

If you are asked to follow a link, you can check the web address to ensure the site is legitimate before entering your information. Genuine Amazon websites always end with "amazon.com," "amazonsellerservices.com," or "sellercentral.amazon.com." While domains can appear legitimate at first glance, Amazon will never ask you to log in to a website other than "amazon.com," "amazonsellerservices.com," or "sellercentral.amazon.com." Please also note that if you receive emails about your account health, you can check the Account Health page in Seller Central to confirm their legitimacy.

Whenever in doubt, go directly to Amazon or the Seller Central website in your web browser and send any suspicious emails you receive to stop-spoofing@amazon.com

Learn how to identify false (spoofed) emails

Tags:News and Announcements
120
9K views
31 replies
Reply
31 replies
user profile
Seller_cCzOKNQAUJTHn
In reply to: News_Amazon's post

This is so important! Are all sellers forced to do two-step auth to login now?

20
user profile
Seller_HGNCgmG14eLKq
In reply to: News_Amazon's post

Amazon Start by locking down This Forum. Nothing on this Forum should appear in Google Searches.

210
user profile
Seller_Wun3v7a8dXJDQ
In reply to: News_Amazon's post

There are some situations where Amazon does ask sellers to login to different websites. I won’t go into details here because as mentioned above, this forum is available to the public.

Employees from Amazon will also reach out from time to time requesting information such as a phone number and time they can contact you on. There are security issues with this as well and Amazon should come up with a better means of communication between department heads, surveyors or other Amazon employees and sellers.

30
user profile
Seller_N8owAavDNIIxh
In reply to: News_Amazon's post

I had someone pretending to be an Amazon representative to try and scam me out of a shipment. Amazon hasn’t done anything about the reports I’ve sent regarding the buyer’s messages and subsequent feedback left when I didn’t fall for the scam.

00
user profile
Seller_ES2NYkV3zeP3S
In reply to: News_Amazon's post

Seller support agents need to be better trained on this topic. I received phishing email about a week ago. It was very well done and professional looking. It didn’t seem quite right so I contacted seller support. The rep said that it was from Amazon and to follow the instructions in the email. It still didn’t sit well with me so I entered fake credentials and it went into an endless bot detection loop and never told be the credentials were incorrect. I contacted support again. The second rep said it was absolutely a phishing attempt designed to steal my account credentials. If I had followed the first reps instructions it could have been a disaster.

70
user profile
Seller_cCzOKNQAUJTHn
In reply to: News_Amazon's post

I got a message from help@weareforsureamazon.com is that legit?

20
user profile
Seller_iAU8DYf4PiCxk
In reply to: News_Amazon's post

Just last night, I received an Amazon OTP verification code two times when I didn’t attempt to log into Amazon account. Always be careful with pre-filled passwords and add two step authentication for extra protection.

00
user profile
Seller_TyNPnzv9SaYa3
In reply to: News_Amazon's post

The news bulletin said
“Amazon has zero tolerance for fraud”

I have not laughed so hard all week.

60
user profile
Seller_ZDUFw1qRNIbgB
In reply to: News_Amazon's post

they should remove this part:

Phishing e-mails often contain spelling or grammar errors. This is a clear sign of fraud.

ALL of Amazon’s reps have the absolute worst grammar and spelling I’ve ever seen in my life, and I have a 8 year old kid…if we ignore all emails with these errors we will never hear from support again!

40
user profile
Seller_WtOwWhtSrFjva
In reply to: News_Amazon's post

I just got a call. Caller ID showed the 206 area code. The caller claimed to be from Amazon. Wanted to know how I was doing during this COVID crisis. Amazon has never called me out of the blue. They asked for my email address. I said you called me so you should have it. She then told me to have a nice day and hung up.

Any body else getting calls from Amazon to find out how they are doing?

20
user profile
News_Amazon

Watch out for phishing

Phishing is an attempt to steal your confidential information — such as your user name, password, or One Time Password via an email or other direct communication. A hacker can fake sender information, tricking you into believing the message is from Amazon, while directing you to another website that is designed to steal your account information. Amazon takes this issue very seriously, and to make it easy to identify phishing attempts, we will never ask you to verify sensitive information over email.

If you are asked to follow a link, you can check the web address to ensure the site is legitimate before entering your information. Genuine Amazon websites always end with "amazon.com," "amazonsellerservices.com," or "sellercentral.amazon.com." While domains can appear legitimate at first glance, Amazon will never ask you to log in to a website other than "amazon.com," "amazonsellerservices.com," or "sellercentral.amazon.com." Please also note that if you receive emails about your account health, you can check the Account Health page in Seller Central to confirm their legitimacy.

Whenever in doubt, go directly to Amazon or the Seller Central website in your web browser and send any suspicious emails you receive to stop-spoofing@amazon.com

Learn how to identify false (spoofed) emails

9K views
31 replies
Tags:News and Announcements
120
Reply
user profile
News_Amazon

Watch out for phishing

Phishing is an attempt to steal your confidential information — such as your user name, password, or One Time Password via an email or other direct communication. A hacker can fake sender information, tricking you into believing the message is from Amazon, while directing you to another website that is designed to steal your account information. Amazon takes this issue very seriously, and to make it easy to identify phishing attempts, we will never ask you to verify sensitive information over email.

If you are asked to follow a link, you can check the web address to ensure the site is legitimate before entering your information. Genuine Amazon websites always end with "amazon.com," "amazonsellerservices.com," or "sellercentral.amazon.com." While domains can appear legitimate at first glance, Amazon will never ask you to log in to a website other than "amazon.com," "amazonsellerservices.com," or "sellercentral.amazon.com." Please also note that if you receive emails about your account health, you can check the Account Health page in Seller Central to confirm their legitimacy.

Whenever in doubt, go directly to Amazon or the Seller Central website in your web browser and send any suspicious emails you receive to stop-spoofing@amazon.com

Learn how to identify false (spoofed) emails

Tags:News and Announcements
120
9K views
31 replies
Reply
user profile

Watch out for phishing

by News_Amazon

Phishing is an attempt to steal your confidential information — such as your user name, password, or One Time Password via an email or other direct communication. A hacker can fake sender information, tricking you into believing the message is from Amazon, while directing you to another website that is designed to steal your account information. Amazon takes this issue very seriously, and to make it easy to identify phishing attempts, we will never ask you to verify sensitive information over email.

If you are asked to follow a link, you can check the web address to ensure the site is legitimate before entering your information. Genuine Amazon websites always end with "amazon.com," "amazonsellerservices.com," or "sellercentral.amazon.com." While domains can appear legitimate at first glance, Amazon will never ask you to log in to a website other than "amazon.com," "amazonsellerservices.com," or "sellercentral.amazon.com." Please also note that if you receive emails about your account health, you can check the Account Health page in Seller Central to confirm their legitimacy.

Whenever in doubt, go directly to Amazon or the Seller Central website in your web browser and send any suspicious emails you receive to stop-spoofing@amazon.com

Learn how to identify false (spoofed) emails

Tags:News and Announcements
120
9K views
31 replies
Reply
31 replies
31 replies
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user profile
Seller_cCzOKNQAUJTHn
In reply to: News_Amazon's post

This is so important! Are all sellers forced to do two-step auth to login now?

20
user profile
Seller_HGNCgmG14eLKq
In reply to: News_Amazon's post

Amazon Start by locking down This Forum. Nothing on this Forum should appear in Google Searches.

210
user profile
Seller_Wun3v7a8dXJDQ
In reply to: News_Amazon's post

There are some situations where Amazon does ask sellers to login to different websites. I won’t go into details here because as mentioned above, this forum is available to the public.

Employees from Amazon will also reach out from time to time requesting information such as a phone number and time they can contact you on. There are security issues with this as well and Amazon should come up with a better means of communication between department heads, surveyors or other Amazon employees and sellers.

30
user profile
Seller_N8owAavDNIIxh
In reply to: News_Amazon's post

I had someone pretending to be an Amazon representative to try and scam me out of a shipment. Amazon hasn’t done anything about the reports I’ve sent regarding the buyer’s messages and subsequent feedback left when I didn’t fall for the scam.

00
user profile
Seller_ES2NYkV3zeP3S
In reply to: News_Amazon's post

Seller support agents need to be better trained on this topic. I received phishing email about a week ago. It was very well done and professional looking. It didn’t seem quite right so I contacted seller support. The rep said that it was from Amazon and to follow the instructions in the email. It still didn’t sit well with me so I entered fake credentials and it went into an endless bot detection loop and never told be the credentials were incorrect. I contacted support again. The second rep said it was absolutely a phishing attempt designed to steal my account credentials. If I had followed the first reps instructions it could have been a disaster.

70
user profile
Seller_cCzOKNQAUJTHn
In reply to: News_Amazon's post

I got a message from help@weareforsureamazon.com is that legit?

20
user profile
Seller_iAU8DYf4PiCxk
In reply to: News_Amazon's post

Just last night, I received an Amazon OTP verification code two times when I didn’t attempt to log into Amazon account. Always be careful with pre-filled passwords and add two step authentication for extra protection.

00
user profile
Seller_TyNPnzv9SaYa3
In reply to: News_Amazon's post

The news bulletin said
“Amazon has zero tolerance for fraud”

I have not laughed so hard all week.

60
user profile
Seller_ZDUFw1qRNIbgB
In reply to: News_Amazon's post

they should remove this part:

Phishing e-mails often contain spelling or grammar errors. This is a clear sign of fraud.

ALL of Amazon’s reps have the absolute worst grammar and spelling I’ve ever seen in my life, and I have a 8 year old kid…if we ignore all emails with these errors we will never hear from support again!

40
user profile
Seller_WtOwWhtSrFjva
In reply to: News_Amazon's post

I just got a call. Caller ID showed the 206 area code. The caller claimed to be from Amazon. Wanted to know how I was doing during this COVID crisis. Amazon has never called me out of the blue. They asked for my email address. I said you called me so you should have it. She then told me to have a nice day and hung up.

Any body else getting calls from Amazon to find out how they are doing?

20
user profile
Seller_cCzOKNQAUJTHn
In reply to: News_Amazon's post

This is so important! Are all sellers forced to do two-step auth to login now?

20
user profile
Seller_cCzOKNQAUJTHn
In reply to: News_Amazon's post

This is so important! Are all sellers forced to do two-step auth to login now?

20
Reply
user profile
Seller_HGNCgmG14eLKq
In reply to: News_Amazon's post

Amazon Start by locking down This Forum. Nothing on this Forum should appear in Google Searches.

210
user profile
Seller_HGNCgmG14eLKq
In reply to: News_Amazon's post

Amazon Start by locking down This Forum. Nothing on this Forum should appear in Google Searches.

210
Reply
user profile
Seller_Wun3v7a8dXJDQ
In reply to: News_Amazon's post

There are some situations where Amazon does ask sellers to login to different websites. I won’t go into details here because as mentioned above, this forum is available to the public.

Employees from Amazon will also reach out from time to time requesting information such as a phone number and time they can contact you on. There are security issues with this as well and Amazon should come up with a better means of communication between department heads, surveyors or other Amazon employees and sellers.

30
user profile
Seller_Wun3v7a8dXJDQ
In reply to: News_Amazon's post

There are some situations where Amazon does ask sellers to login to different websites. I won’t go into details here because as mentioned above, this forum is available to the public.

Employees from Amazon will also reach out from time to time requesting information such as a phone number and time they can contact you on. There are security issues with this as well and Amazon should come up with a better means of communication between department heads, surveyors or other Amazon employees and sellers.

30
Reply
user profile
Seller_N8owAavDNIIxh
In reply to: News_Amazon's post

I had someone pretending to be an Amazon representative to try and scam me out of a shipment. Amazon hasn’t done anything about the reports I’ve sent regarding the buyer’s messages and subsequent feedback left when I didn’t fall for the scam.

00
user profile
Seller_N8owAavDNIIxh
In reply to: News_Amazon's post

I had someone pretending to be an Amazon representative to try and scam me out of a shipment. Amazon hasn’t done anything about the reports I’ve sent regarding the buyer’s messages and subsequent feedback left when I didn’t fall for the scam.

00
Reply
user profile
Seller_ES2NYkV3zeP3S
In reply to: News_Amazon's post

Seller support agents need to be better trained on this topic. I received phishing email about a week ago. It was very well done and professional looking. It didn’t seem quite right so I contacted seller support. The rep said that it was from Amazon and to follow the instructions in the email. It still didn’t sit well with me so I entered fake credentials and it went into an endless bot detection loop and never told be the credentials were incorrect. I contacted support again. The second rep said it was absolutely a phishing attempt designed to steal my account credentials. If I had followed the first reps instructions it could have been a disaster.

70
user profile
Seller_ES2NYkV3zeP3S
In reply to: News_Amazon's post

Seller support agents need to be better trained on this topic. I received phishing email about a week ago. It was very well done and professional looking. It didn’t seem quite right so I contacted seller support. The rep said that it was from Amazon and to follow the instructions in the email. It still didn’t sit well with me so I entered fake credentials and it went into an endless bot detection loop and never told be the credentials were incorrect. I contacted support again. The second rep said it was absolutely a phishing attempt designed to steal my account credentials. If I had followed the first reps instructions it could have been a disaster.

70
Reply
user profile
Seller_cCzOKNQAUJTHn
In reply to: News_Amazon's post

I got a message from help@weareforsureamazon.com is that legit?

20
user profile
Seller_cCzOKNQAUJTHn
In reply to: News_Amazon's post

I got a message from help@weareforsureamazon.com is that legit?

20
Reply
user profile
Seller_iAU8DYf4PiCxk
In reply to: News_Amazon's post

Just last night, I received an Amazon OTP verification code two times when I didn’t attempt to log into Amazon account. Always be careful with pre-filled passwords and add two step authentication for extra protection.

00
user profile
Seller_iAU8DYf4PiCxk
In reply to: News_Amazon's post

Just last night, I received an Amazon OTP verification code two times when I didn’t attempt to log into Amazon account. Always be careful with pre-filled passwords and add two step authentication for extra protection.

00
Reply
user profile
Seller_TyNPnzv9SaYa3
In reply to: News_Amazon's post

The news bulletin said
“Amazon has zero tolerance for fraud”

I have not laughed so hard all week.

60
user profile
Seller_TyNPnzv9SaYa3
In reply to: News_Amazon's post

The news bulletin said
“Amazon has zero tolerance for fraud”

I have not laughed so hard all week.

60
Reply
user profile
Seller_ZDUFw1qRNIbgB
In reply to: News_Amazon's post

they should remove this part:

Phishing e-mails often contain spelling or grammar errors. This is a clear sign of fraud.

ALL of Amazon’s reps have the absolute worst grammar and spelling I’ve ever seen in my life, and I have a 8 year old kid…if we ignore all emails with these errors we will never hear from support again!

40
user profile
Seller_ZDUFw1qRNIbgB
In reply to: News_Amazon's post

they should remove this part:

Phishing e-mails often contain spelling or grammar errors. This is a clear sign of fraud.

ALL of Amazon’s reps have the absolute worst grammar and spelling I’ve ever seen in my life, and I have a 8 year old kid…if we ignore all emails with these errors we will never hear from support again!

40
Reply
user profile
Seller_WtOwWhtSrFjva
In reply to: News_Amazon's post

I just got a call. Caller ID showed the 206 area code. The caller claimed to be from Amazon. Wanted to know how I was doing during this COVID crisis. Amazon has never called me out of the blue. They asked for my email address. I said you called me so you should have it. She then told me to have a nice day and hung up.

Any body else getting calls from Amazon to find out how they are doing?

20
user profile
Seller_WtOwWhtSrFjva
In reply to: News_Amazon's post

I just got a call. Caller ID showed the 206 area code. The caller claimed to be from Amazon. Wanted to know how I was doing during this COVID crisis. Amazon has never called me out of the blue. They asked for my email address. I said you called me so you should have it. She then told me to have a nice day and hung up.

Any body else getting calls from Amazon to find out how they are doing?

20
Reply

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