Verifying Address


#1

Dear Seller,

You recently started registration for a Selling on Amazon account and have not validated your address. A postcard containing a verification code was delivered to the address provided to Amazon. You must complete address validation within 13 days of receipt of this email , by completing the following steps:

  1. Login to your Selling on Amazon Accountusing your email and password.
  2. You will be redirected to the address validation screen.
  3. In the Code field, enter the validation code from your postcard. The validation code is printed in red on both sides of the postcard.
  4. Click Next to validate your address. After you validate your address, you can proceed with creating your Selling on Amazon account.

That’s the email I got from amazon. I’ve received the note. Problem is, when I log in, I don’t see anything about address verification. Any idea on where I’m supposed to go if it doesn’t automatically pop up?


#2

Have you tried under Settings > Account Info?


#3

Yes, nothing there to direct me to where to type it. Also I’ve received a second email about it


#4

Post the content of the Emails please, just leave your personal information out. I have never heard of that type of verification. What market are you signing up for?

I guess if you are not redirected then there is nothing to verify, at least not on that market.


#5

Here’s a message I got today

Dear Seller,

You recently started registration for a Selling on Amazon account and have not validated your address. A postcard containing a verification code was delivered to the address provided to Amazon. You must complete address validation within 12 days of receipt of this email , by completing the following steps:

  1. Login to your Selling on Amazon Accountusing your email and password.
  2. You will be redirected to the address validation screen.
  3. In the Code field, enter the validation code from your postcard. The validation code is printed in red on both sides of the postcard.
  4. Click Next to validate your address. After you validate your address, you can proceed with creating your Selling on Amazon account.

Please note your verification code will expire after 12 days . If you can’t find your postcard, you can request a new postcard by clicking on “request a new one” link on the address validation screen. If you require further assistance, please click “Get Support” at bottom of the page.

Thank you for choosing to sell on Amazon and we’re here to help you succeed every step of the way.

Thank you.
The Selling on Amazon team


#6

So after revising, and researching, I advice that you make sure the email does come from Amazon because Amazon does not verify addresses using a post card mailed to you. Unless it is very new, in which case I will invite @SEAmod to clarify if its something new.


#7

Actually I do believe this is a new method of verification.

Odd that you aren’t redirected.

I don’t want to post them openly so I’ll send you some links to try.


#8

It almost seems that Amazon is trying the very, very old way that PayPal used to verify addresses. They simply mailed you a postcard.

Of course even back then it was fraught with peril as anyone can have mail sent, well everywhere. But I guess in this case it must be read by someone in 12 days. But with the USPS now scanning and sending you images of the mail to “your” address. Might not be too hard.


#9

I emailed amazon and am waiting to see what they have to say


#10

I’ve encountered the same problem as described here.

Received email from Amazon about address verification. Received UPS envelope with code for verification. The link in the email to our seller account does not prompt or provide a place to enter the code??

Anyone know how best to proceed.


#11

Hey, this is what they emailed me.

Hello from Amazon Selling Partner Support,

I understand your concern regarding the address verification wherein you received an address verification email however, you are unable to find any pop up.

Upon investigation, I am unable to find any performance notification regarding the address verification and you also may verify the same through below mentioned link:

Performance Notifications
https://sellercentral.amazon.com/performance/notifications

Hence, I would suggest you to ignore that mail.

Further, I would like to inform you that Amazon will not send unsolicited emails asking sellers to provide sensitive personal information like your social security number, tax ID, bank account number, credit card information etc.

To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.

Were you satisfied with the support provided?


#12

Hello, I am going through the same thing. Amazon sent me 2 post cards to verify my address but I am not being prompted to put in the code anywhere. I do not see a “Code Field” what do I do?


#13

I am experiencing similar issues no redirect for address verification nothing in Settings | Account info and have not received any post card.


#14

I too am getting this message when I try to log in to Amazon Seller but it won’t let me see any of my other data. Do I really have to wait to get this postcard and verify before I can access my account?


#15

I have documented my personal info for selling as an individual twice with Amazon Seller Central. The last step is the address verification. They UPS 2nd day Air sent me the verification code, with 15 days to do it.
Instructions tell me:

  1. Log in to my Seller account.
  2. In the Code field, enter the verification code from your postcard. The verification code is printed in red…
  3. Click Submit to verify your address.

After you verify your address, you can proceed with creating your Selling on Amazon account.

The problem is, (as stated in all the posts above). We log in, and there is no where to enter an address verification code. No pop up, no redirect. Nothing. Customer Service tells me to reapply - seriously? And it told Golden Goods Mart that it wasn’t them?
I’ve been selling on Amazon for years and let it lapse for a year, and now I’m trying to jump through hoops to reactivate it. Very frustrated!
Does anyone have any ideas? I do not have pop ups blocked.


#16

WHERE DO I FIND THE address validation PAGE.
IS IT IN MY INFO PAGE?


#17

Go to Account Info > Under Business Information > Business Address


#18

Go to Account Info > Under Business Information > Business Address


#19

Go to Account Info > Under Business Information > Business Address


#20

https://sellercentral.amazon.com/hz/sc/account-information