I am extremely concerned that several of my customers throughout July have been telling me they did not receive their orders. When I check their tracking numbers, USPS shows that the order was out for delivery that day, but then late that same night there is an Alert message that states the item has not been updated and it is awaiting a delivery scan. Funny thing is these all seemed to happen on July 13th, so it would seem this was an internal service-wide issue. Has this happened to anyone else?
Another concern is that I don’t know if the packages were really delivered or not, since Amazon will usually report to the customer that a package might be lost if the delivery status was not confirmed, and they could be taking advantage of this to either get a free product or a refund. What a mess.