We recently introduced UPS as a customer return shipping option for items below 15 ounces and 130 inches in girth under the Amazon Prepaid Returns Label (APRL) program, and will extend this option until November 1, 2022.
Temporarily offering UPS as a return shipping option will allow us to better understand the impact of added convenience on sales of seller-fulfilled offers.
We’ll continue to reimburse the cost difference between the UPS and USPS shipping labels. Based on your feedback, we’ll automatically reimburse all eligible returns by December 1, 2022. If you have not submitted a claim yet, there is no need to do so and we will automatically refund you by December 1, 2022.
For more information on label costs, go to Shipping costs for seller-fulfilled returns.