Receiving random Amazon security codes via text message
I just received a random Amazon security code via text message. No one is trying to log in to my seller account (I’m already logged in). Does this mean someone is trying to hack my account and does it mean they already have my (very complex) password? Do I report this to Amazon somewhere? This has happened before and I ignored it but now I’ve made myself nervous. (Also having my first zero sales day in YEARS today.)
Receiving random Amazon security codes via text message
I just received a random Amazon security code via text message. No one is trying to log in to my seller account (I’m already logged in). Does this mean someone is trying to hack my account and does it mean they already have my (very complex) password? Do I report this to Amazon somewhere? This has happened before and I ignored it but now I’ve made myself nervous. (Also having my first zero sales day in YEARS today.)
6 replies
Seller_8Wfpcf6cHQaPy
If you received the text message, that means you are safe. It does happen, once in a while. I doubt they have your password, but never hurts to update, on a regular basis.
Check all your account settings, bank, credit card, email addresses, etc… and if you are a Pro seller, check your User Permissions, for any unusual entries.
Seller_9I26CpItIyjcn
Sounds like somebody has your password and is trying to log in. Change your password immediately and re-check all your baking and other information ASAP.
There are ways they can re-route your phone number and intercept the text messages so if they can do that before you change your password you could be in trouble.
Seller_hQPv7vQaR6V3v
so I called Amazon seller support:
1st call: couldn’t understand Amazon representative’s English, asked to be handed over to someone who has spoken English longer, he asked me to call back and open a new case
2nd call: next representative asked for a screenshot and did some research on Google and found that the SMS indeed came from Amazon and is an account used to provide shipping updates. I said that had nothing to do with my issue about receiving a strange security code. He said he would forward my case to Amazon’s security people for further investigation and “not to worry” it will never happen again. I replied that it is a feature of logging in to my account so how would I never receive it again? He said yes and repeated that he will forward my case to another department and that I will receive a survey about the call and please don’t hold it against him.
So I’m waiting to hear back and will update this when I do.
Seller_Zw8LsZUQSH440
Someone got hold of your password. Change it right now! If you shared that pass with other accounts, change them too.
Receiving random Amazon security codes via text message
I just received a random Amazon security code via text message. No one is trying to log in to my seller account (I’m already logged in). Does this mean someone is trying to hack my account and does it mean they already have my (very complex) password? Do I report this to Amazon somewhere? This has happened before and I ignored it but now I’ve made myself nervous. (Also having my first zero sales day in YEARS today.)
Receiving random Amazon security codes via text message
I just received a random Amazon security code via text message. No one is trying to log in to my seller account (I’m already logged in). Does this mean someone is trying to hack my account and does it mean they already have my (very complex) password? Do I report this to Amazon somewhere? This has happened before and I ignored it but now I’ve made myself nervous. (Also having my first zero sales day in YEARS today.)
Receiving random Amazon security codes via text message
I just received a random Amazon security code via text message. No one is trying to log in to my seller account (I’m already logged in). Does this mean someone is trying to hack my account and does it mean they already have my (very complex) password? Do I report this to Amazon somewhere? This has happened before and I ignored it but now I’ve made myself nervous. (Also having my first zero sales day in YEARS today.)
6 replies
6 replies
Seller_8Wfpcf6cHQaPy
If you received the text message, that means you are safe. It does happen, once in a while. I doubt they have your password, but never hurts to update, on a regular basis.
Check all your account settings, bank, credit card, email addresses, etc… and if you are a Pro seller, check your User Permissions, for any unusual entries.
Seller_9I26CpItIyjcn
Sounds like somebody has your password and is trying to log in. Change your password immediately and re-check all your baking and other information ASAP.
There are ways they can re-route your phone number and intercept the text messages so if they can do that before you change your password you could be in trouble.
Seller_hQPv7vQaR6V3v
so I called Amazon seller support:
1st call: couldn’t understand Amazon representative’s English, asked to be handed over to someone who has spoken English longer, he asked me to call back and open a new case
2nd call: next representative asked for a screenshot and did some research on Google and found that the SMS indeed came from Amazon and is an account used to provide shipping updates. I said that had nothing to do with my issue about receiving a strange security code. He said he would forward my case to Amazon’s security people for further investigation and “not to worry” it will never happen again. I replied that it is a feature of logging in to my account so how would I never receive it again? He said yes and repeated that he will forward my case to another department and that I will receive a survey about the call and please don’t hold it against him.
So I’m waiting to hear back and will update this when I do.
Seller_Zw8LsZUQSH440
Someone got hold of your password. Change it right now! If you shared that pass with other accounts, change them too.
Seller_8Wfpcf6cHQaPy
If you received the text message, that means you are safe. It does happen, once in a while. I doubt they have your password, but never hurts to update, on a regular basis.
Check all your account settings, bank, credit card, email addresses, etc… and if you are a Pro seller, check your User Permissions, for any unusual entries.
Seller_8Wfpcf6cHQaPy
If you received the text message, that means you are safe. It does happen, once in a while. I doubt they have your password, but never hurts to update, on a regular basis.
Check all your account settings, bank, credit card, email addresses, etc… and if you are a Pro seller, check your User Permissions, for any unusual entries.
Seller_9I26CpItIyjcn
Sounds like somebody has your password and is trying to log in. Change your password immediately and re-check all your baking and other information ASAP.
There are ways they can re-route your phone number and intercept the text messages so if they can do that before you change your password you could be in trouble.
Seller_9I26CpItIyjcn
Sounds like somebody has your password and is trying to log in. Change your password immediately and re-check all your baking and other information ASAP.
There are ways they can re-route your phone number and intercept the text messages so if they can do that before you change your password you could be in trouble.
Seller_hQPv7vQaR6V3v
so I called Amazon seller support:
1st call: couldn’t understand Amazon representative’s English, asked to be handed over to someone who has spoken English longer, he asked me to call back and open a new case
2nd call: next representative asked for a screenshot and did some research on Google and found that the SMS indeed came from Amazon and is an account used to provide shipping updates. I said that had nothing to do with my issue about receiving a strange security code. He said he would forward my case to Amazon’s security people for further investigation and “not to worry” it will never happen again. I replied that it is a feature of logging in to my account so how would I never receive it again? He said yes and repeated that he will forward my case to another department and that I will receive a survey about the call and please don’t hold it against him.
So I’m waiting to hear back and will update this when I do.
Seller_hQPv7vQaR6V3v
so I called Amazon seller support:
1st call: couldn’t understand Amazon representative’s English, asked to be handed over to someone who has spoken English longer, he asked me to call back and open a new case
2nd call: next representative asked for a screenshot and did some research on Google and found that the SMS indeed came from Amazon and is an account used to provide shipping updates. I said that had nothing to do with my issue about receiving a strange security code. He said he would forward my case to Amazon’s security people for further investigation and “not to worry” it will never happen again. I replied that it is a feature of logging in to my account so how would I never receive it again? He said yes and repeated that he will forward my case to another department and that I will receive a survey about the call and please don’t hold it against him.
So I’m waiting to hear back and will update this when I do.
Seller_Zw8LsZUQSH440
Someone got hold of your password. Change it right now! If you shared that pass with other accounts, change them too.
Seller_Zw8LsZUQSH440
Someone got hold of your password. Change it right now! If you shared that pass with other accounts, change them too.
