Products are still wildly abusing and manipulating customer reviews. Good job amazon!
Well amazon, here we are. You said you are going to do better. You havent.
Companies are wildly abusing the platform to manipulate their reviews. Why? Because its insanely profitable to do so.
Yet you ban a few sellers, it makes the news, and the congressmen/women are appeased for awhile. How many fake/paid for reviews are enough?
Here is a product that literally has 14,000 reviews, all because they give customers free products for leaving them: https://www.amazon.com/iSmile-Teeth-Whitening-Kit-Remineralization/dp/B07PHB5JKF
Each product contains an insert that offers the customer a free product if they go to: shopismile
When you get there, you put in your amazon order id, name and email, and when you leave them a positive review, they send you the free product. Its literally review manipulation at its best, wide in the open
Will you do something about this, amazon? or will you continue to do nothing?
Or how about an even bigger offender? Sports Research. One of the biggest supplements brands ON AMAZON! they literally have an insert in their product boxes that tells customers to go to “freesrfit.com” to get the free product.
Theres literally so many customers snitching on them:
“I received the same offer. I submitted reviews for all 5 bottles I have ordered. I have received 5 free bottles in the mail, about a week after submitting the reviews. Very generous of them!”- Customer on their biotin product
You can also literally just google free sports research product to find out about how they manipulate reviews by sending customers free product. Oh and they also advertise free products in exchange for reviews directly in their facebook ads.
Moderator Edit (James_Amazon): External URL Removed
100 replies
Seller_iuylu2lpd4rlm
Almost every vitamin supplement sold on amazon gives a customer a free bottle for the review. This has been happening for over a year, and they use some sort of program that must have AWS access to verify the customer order numbers and ‘coupon’ codes for the review. If amazon really wanted to, couldn’t they just revoke the AWS permissions for those 3rd party verification programs???
It seems like they do not care…
Seller_hjfaLPer7nLbK
Amazon doesn’t enforce their policies case #9999999999999999
Seller_gme6aq8vLWpK4
Unfortunately, Amazon is
Too Big To Care
they farm out violation reports to unqualified developing country workers who have absolutely no clue about USA market and nuances of selling on Amazon, not to mention Amazon Black Hat Tacticts.
The easiest way is to go by the book.
Step 1. Report the Violation to Amazon:
https://sellercentral.amazon.com/abuse-submission/index.html
Give Amazon a benefit of doubt, “even a blind squirrel stumbles upon a nut once in a while” and your report may actually get to a experienced and qualified Amazon rep who will take action and the bad apple abusing Amazon marketplace may get suspended. But do not hold your breath. According to the latest scoop from media, if you Google:
Amazon internal messages show the FTC is prodding the tech giant to punish fake-review schemers
you will see that suspending high volume accounts on Amazon has to be approved by Amazon High Ranking Execs… e.g. if you are a high volume scammer, you might get a pass
But give Amazon a chance to act on your report, say a week or so.
If nothing happens, head out to FTC, Federal Trade Commission
Compose a simple concise email to FTC where you document how you brought this up to Amazon attention yet no action was taken.
Seller_zXCvAytNpgyJl
Seller_LMf9CF5P8NlmA
Amazon needs to NERF the star rating system or get rid of it.
People do this because it is incredibly lucrative. If you front the money and do this, by the time Amazon does anything (I think most of these people get caught up eventually) they have made MILLIONS and could care less or simply start a new brand and rinse and repeat.
There are many Facebook group farms for this type of activity and there are many websites that do this for you - take names and give you places to ship and watch the reviews come in
Until reviews aren’t worth sooooo much or something changes, this will continue to happen
Seller_zXCvAytNpgyJl
I dont know if thats going to happen.
Seller_jZWpyInw8RkYT
@MagicShock: 👇 So you received a violating product insert
Seller_WOIPze6Sevaox
Amazon does not enforce their policy case
Seller_CW0P5hgbsiqWX
Well thought out and stated. The only problem is, Amazon is a corporation which does not care and has no real interest in doing so. At one time Bezos did care, but with his leaving as CEO, his replacement Andy Jassy, is only interest in the bottom line.