Multi-Channel Fulfillment (MCF) sellers and their customers can now use a new tracking website to get real-time updates on the location of their shipped packages.
Sellers and customers can visit Swiship any time to enter the tracking number provided when the order is shipped and get the latest updates. The site provides tracking information for all MCF orders, regardless of carrier.
- For customers: Shipment notification emails will link to the tracking site. To make sure your customers get these notifications, provide their email address during fulfillment-order creation.
- For sellers: After the order has shipped, the tracking number in the Shipping section of the Order Details page will link to the tracking site.
With MCF, you can sell products on your own site or another e-commerce site, and Amazon will pick, pack, and ship those items from your inventory stored in our fulfillment centers. To learn more, visit Fill orders from other sales channels (Multi-Channel Fulfillment).