We are aware that the Novel Coronavirus and related actions are impacting millions of individuals around the world.
If your business operations may be impacted, we recommend taking precautions to protect your Amazon seller account health. These precautions may include canceling previously placed orders that you are no longer able to fulfill, placing your account in vacation status, or taking additional steps to manage your inventory. You can learn more on relevant Help pages in Seller Central:
- Order cancellations
- Listing status for vacations, holidays, and other absences
- Update your listings from the Manage Inventory page
If your performance metrics have been impacted by this event, please include a brief description of how your business was impacted when you respond to the relevant performance notification in Seller Central. We will consider this unforeseen event when we evaluate your account’s recent performance.