If you fulfill orders using a third party, a practice known as drop shipping, you must follow all Amazon policies in order to ensure a consistent customer experience that easily identifies only you as the seller of record.
As an important reminder, all violations of the Drop Shipping Policy can break customer trust. As a result, any violation of our Drop Shipping Policy will negatively impact your account health and your ability to fulfill future orders using our Merchant Fulfilled Network (MFN).
The following drop shipping methods are strictly prohibited on Amazon:
- You may not purchase products from another retailer and have that retailer ship directly to customers, if:
- the shipment does not identify you as the seller of record
- anyone other than you appears on packing slips, invoices, or external packaging
Note: This means that the name, logo, or any other identifying information from the other retailer may not appear on what the customer receives.
- You may not ship orders with packing slips, invoices, external packaging, or other information indicating a seller name or contact information other than your own
If you fulfill using drop shipping, you must strictly adhere to following requirements of our policy:
- You must always be the seller of record of your products, meaning you identify yourself as the seller of your products on all information included with the item.
- Remove any information identifying the third-party drop shipper before shipping.
- Be responsible for accepting and processing customer returns.