I have one trademark complaint, and one listing got removed. I have sent emails to firstname.lastname@example.org with their generic reply again and again. Then I sent the counter claim email to email@example.com twice today, both with same reply as following:
Thank you for your e-mail. The counter-notice procedure only pertains to notices of copyright infringement submitted pursuant to the Digital Millennium Copyright Act (DMCA). The notices relating to the items identified below were claims of trademark infringement.
We ask that you please resolve this matter directly with the party that made the original claim. Please find this party’s contact information below:
If you are able to resolve this matter with the claimant, please have them contact us at firstname.lastname@example.org to retract their notice. If you are unable to resolve and wish to appeal the matter, please also contact email@example.com and provide evidence to support your appeal.
Amazon.com DMCA Counter-Notice Team
The counter claim email is similar to https://sellercentral.amazon.com/forums/t/only-took-me-2-5-years-6-appeals-and-4-four-test-buy-to-get-ipv-reversed/295939
Is there any advice on how to counter claim on trademark complaint?