Has anyone found a solution to the issue most widely discussed back in April concerning Handmade Search results. As of this moment, my items are no longer searchable under the “all” drop down on Amazon’s search. My sales are down 60% over last year.
I can even put in my EXACT title and it doesn’t show up. Advertised listings aren’t showing up as sponsored products - nothing nada.
Customer Service - their copy and paste responses aren’t helping. Now I’m getting the “thank you for your patience as we continue to research this issue” e-mails every few days. No help, no explanation, nada.
So, I decided to send in a shipment for Prime, as we know that Amazon loves FBA. Guess what - they are not showing up either.
So, my guess is that Amazon is trying out something new which is affecting handmade. If that is the case, PLEASE TELL US SO WE DON’T WASTE OUR MONEY AND TIME ON FIXING SOMETHING THAT ISN’T BROKEN.
All (5) star reviews, 100% of performance metrics met, 0 A-Z claims, many very good rankings, and now NOTHING. No sales. The only sales I am getting are returning customers.
If anyone can help, I’d really appreciate it. I feel like I’m almost begging Amazon / these forums for help which is ridiculous. But Handmade sellers tend to be MOMS MAKING MONEY TO CARE FOR CHILDREN!!!
Any suggestions out there???