Getting dinged for customer review violations, that Amazon state are due to other sellers. Collective punishment?
Incredible - Amazon now dinging all sellers when they take down an ASIN and all offers. So Amazon are dinging sellers who by their own admission, had nothing to do with purported review abuse. Exactly where is the fairness in that?! 
The ding(s) appear on dashboard so can affect Account Health Rating, which could even lead to account closure… but the seller had nothing to with customer review violations. 
Amazon, you need to change this so even if you takedown an ASIN, your system is not dinging innocent bystanders. As things stand this is collective punishment which is definitely not cool in any context.
7 replies
Seller_T5Mv3ZCUSh7Zl
I can sympathize with your perspective and I don’t disagree. I also am sympathetic to Amazon’s perspective, and don’t disagree.
In an instance where one Seller’s actions are so egregious that is impossible to reasonably reverse them (in your specifics, remove all suspect/false/illegal past and future reviews because of an intensive and complex review manipulation scheme), what other options remain to Amazon? If Amazon has a responsibility to consumers to not display fake or paid for reviews, and Amazon knows a majority are, and is unable to establish any have legitimacy…
Does this message indicate that the product can’t be relisted with a new ASIN?
Getting dinged for customer review violations, that Amazon state are due to other sellers. Collective punishment?
Incredible - Amazon now dinging all sellers when they take down an ASIN and all offers. So Amazon are dinging sellers who by their own admission, had nothing to do with purported review abuse. Exactly where is the fairness in that?!
The ding(s) appear on dashboard so can affect Account Health Rating, which could even lead to account closure… but the seller had nothing to with customer review violations.
Amazon, you need to change this so even if you takedown an ASIN, your system is not dinging innocent bystanders. As things stand this is collective punishment which is definitely not cool in any context.
Getting dinged for customer review violations, that Amazon state are due to other sellers. Collective punishment?
Incredible - Amazon now dinging all sellers when they take down an ASIN and all offers. So Amazon are dinging sellers who by their own admission, had nothing to do with purported review abuse. Exactly where is the fairness in that?!
The ding(s) appear on dashboard so can affect Account Health Rating, which could even lead to account closure… but the seller had nothing to with customer review violations.
Amazon, you need to change this so even if you takedown an ASIN, your system is not dinging innocent bystanders. As things stand this is collective punishment which is definitely not cool in any context.
7 replies
7 replies
Seller_T5Mv3ZCUSh7Zl
I can sympathize with your perspective and I don’t disagree. I also am sympathetic to Amazon’s perspective, and don’t disagree.
In an instance where one Seller’s actions are so egregious that is impossible to reasonably reverse them (in your specifics, remove all suspect/false/illegal past and future reviews because of an intensive and complex review manipulation scheme), what other options remain to Amazon? If Amazon has a responsibility to consumers to not display fake or paid for reviews, and Amazon knows a majority are, and is unable to establish any have legitimacy…
Does this message indicate that the product can’t be relisted with a new ASIN?
Seller_T5Mv3ZCUSh7Zl
I can sympathize with your perspective and I don’t disagree. I also am sympathetic to Amazon’s perspective, and don’t disagree.
In an instance where one Seller’s actions are so egregious that is impossible to reasonably reverse them (in your specifics, remove all suspect/false/illegal past and future reviews because of an intensive and complex review manipulation scheme), what other options remain to Amazon? If Amazon has a responsibility to consumers to not display fake or paid for reviews, and Amazon knows a majority are, and is unable to establish any have legitimacy…
Does this message indicate that the product can’t be relisted with a new ASIN?
Seller_T5Mv3ZCUSh7Zl
I can sympathize with your perspective and I don’t disagree. I also am sympathetic to Amazon’s perspective, and don’t disagree.
In an instance where one Seller’s actions are so egregious that is impossible to reasonably reverse them (in your specifics, remove all suspect/false/illegal past and future reviews because of an intensive and complex review manipulation scheme), what other options remain to Amazon? If Amazon has a responsibility to consumers to not display fake or paid for reviews, and Amazon knows a majority are, and is unable to establish any have legitimacy…
Does this message indicate that the product can’t be relisted with a new ASIN?
