Amazon is notifying all customers that purchased the following hand sanitizers (https://www.fda.gov/drugs/drug-safety-and-availability/fda-updates-hand-sanitizers-methanol) that they are entitled to a refund.
Does anyone know if Amazon is covering the refund or will sellers have to pay up?
The link above shows affected brands per the FDA. Here’s a sample email of what Amazon is sending to all customers that made hand sanitizer purchases…
Dear Amazon Customer,
We have learned of a potential safety issue that may impact your Amazon purchase(s) below:
(3 Pack) Assured Hand Sanitizer with Aloe Vera and Moisturizers
02/29/2020 - XXXX- (3 Pack) XXX Aloe Vera and Moisturizers
More details, including how to determine if your purchase is impacted and what you should do next can be found in the following notification:
If you made this purchase for someone else, please notify the recipient immediately and provide them with the information.
If you believe your purchase is impacted and would like a refund, please contact Amazon Customer Service at https://www.amazon.com/contact-us/.
Please note: this e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message. Please be aware that links contained in this message may not be owned by Amazon.