Chargeback deduction for FBA Order!
Hello everyone,
We have recently noticed that there was a chargeback deduction in September for an FBA order from February. There was no notification or any email of sorts.
To our email there is a blunt reply, that we are responsible to reimburse Amazon. Attached a screenshot of the email message for Amazon on support ticket raised.
Since when seller’s are responsible for chargeback on FBA orders? Are we missing something here?
James
0 replies
Chargeback deduction for FBA Order!
Hello everyone,
We have recently noticed that there was a chargeback deduction in September for an FBA order from February. There was no notification or any email of sorts.
To our email there is a blunt reply, that we are responsible to reimburse Amazon. Attached a screenshot of the email message for Amazon on support ticket raised.
Since when seller’s are responsible for chargeback on FBA orders? Are we missing something here?
James
Chargeback deduction for FBA Order!
Hello everyone,
We have recently noticed that there was a chargeback deduction in September for an FBA order from February. There was no notification or any email of sorts.
To our email there is a blunt reply, that we are responsible to reimburse Amazon. Attached a screenshot of the email message for Amazon on support ticket raised.
Since when seller’s are responsible for chargeback on FBA orders? Are we missing something here?
James
