@MuskyFishing You are correct, however even having the documentation won’t help if it’s an older listing that has missing or incorrect data.
We sell primarily in the Toys & Games category. We’ve lost over 250 listings due to compliance issues caused by catalog page errors. These have proven all but impossible to clean up.
Essentially, the problem with a lot of Toys listings is that years ago somebody created a detail page that had Minimum Recommended Age incorrect. Then essentially abandoned the listing after starting or completing the brand registry process. We are now the current authorized seller in the USA, we actually have compliance documents that match the actual recommended age of the product, or the listings should be exempt because the product is designed for adults, but the age is set too low. However, because the listing has incorrect data we cannot get it corrected. Last year we had some success, but now it appears that the process is almost entirely automated and we are unable.
Our only choice seems to be to coordinate with the manufacturer, and re-release the entire product lines with new UPCs. This will take a year, and cost tens of thousands of dollars - even though we are the approved Amazon seller, and have the testing documents (or the product are for an older age group). This will cost us about $600,000 in sales in 2021.
As an authorized Amazon reseller for many brands, we have successfully submitted documents for many products also. However, the inability to solve what seems like it should be a simple problem has been costly and frustrating. We are fortunate that we have other outlets.