In 2021, for a portion of sellers, we launched a new Call me now support feature on the Account Health page to speak to one of our Account Health specialists on demand, 7 days a week. In 2022, we will extend this coverage to 100% of professional sellers to further expand the access to our on-demand access to the Account Health support team.
Call me now improves on the preventative support we already provide, and gives you the ability to proactively contact our team to answer your questions and help you resolve your account health issues in the most urgent situations. The dedicated Account Health support team is trained to answer your questions on the policies and performance metrics on your Account Health page.
We look forward to providing all sellers this on-demand capability in 2022.