In anticipation of customers shopping early for the holidays, we have temporarily extended the return window of our returns policy.
The Amazon Extended Holiday Return Policy for 2020 requires that most orders delivered between October 1 and December 31 be returnable through January 31, 2021. This policy includes orders that are shipped by you and orders that are shipped by Amazon.
Although the return window for most orders is extended, it can vary by category. You can see the return deadline in each category on our Returns Help page.
You can learn how to update the Returns & Refunds section of your seller detail page to advise customers of the extended holiday return policy here.
To learn more about our return policy, visitAmazon’s Return and Refunds policy page.
IMPORTANT CLARIFICATION BY MODERATORS as of October 2, 2020
I apologize for the confusion around the language “shipped” versus “delivered”. Moderators just received updated information that reverses our earlier update.
Extended Holiday Returns Policy
The Amazon extended holiday return policy for 2020 allows orders SHIPPED between October 1 and December 31 to be returnable through January 31, 2021.