2020 Extended Holiday Returns Policy
In anticipation of customers shopping early for the holidays, we have temporarily extended the return window of our returns policy.
The Amazon Extended Holiday Return Policy for 2020 requires that most orders delivered between October 1 and December 31 be returnable through January 31, 2021. This policy includes orders that are shipped by you and orders that are shipped by Amazon.
Although the return window for most orders is extended, it can vary by category. You can see the return deadline in each category on our Returns Help page.
You can learn how to update the Returns & Refunds section of your seller detail page to advise customers of the extended holiday return policy here.
To learn more about our return policy, visitAmazon’s Return and Refunds policy page.
IMPORTANT CLARIFICATION BY MODERATORS as of October 2, 2020
I apologize for the confusion around the language “shipped” versus “delivered”. Moderators just received updated information that reverses our earlier update.
Extended Holiday Returns Policy
The Amazon extended holiday return policy for 2020 allows orders SHIPPED between October 1 and December 31 to be returnable through January 31, 2021.
2020 Extended Holiday Returns Policy
In anticipation of customers shopping early for the holidays, we have temporarily extended the return window of our returns policy.
The Amazon Extended Holiday Return Policy for 2020 requires that most orders delivered between October 1 and December 31 be returnable through January 31, 2021. This policy includes orders that are shipped by you and orders that are shipped by Amazon.
Although the return window for most orders is extended, it can vary by category. You can see the return deadline in each category on our Returns Help page.
You can learn how to update the Returns & Refunds section of your seller detail page to advise customers of the extended holiday return policy here.
To learn more about our return policy, visitAmazon’s Return and Refunds policy page.
IMPORTANT CLARIFICATION BY MODERATORS as of October 2, 2020
I apologize for the confusion around the language “shipped” versus “delivered”. Moderators just received updated information that reverses our earlier update.
Extended Holiday Returns Policy
The Amazon extended holiday return policy for 2020 allows orders SHIPPED between October 1 and December 31 to be returnable through January 31, 2021.
SEAmod
Hello Sellers,
I apologize for the confusion around the language “shipped” versus “delivered”. Moderators just received updated information that reverses our earlier update.
Extended Holiday Returns Policy
The Amazon extended holiday return policy for 2020 allows orders SHIPPED between October 1 and December 31 to be returnable through January 31, 2021.
215 replies
Seller_e5vQJ739Wi3Zh
Where is the page to view the category exemptions? I better be exempt from this b.s.
Seller_slg29SMl9ojVi
why should we even bother with a return policy anyways? might as well make it 6 month a year, or returnless refund for everybody at that point.
Seller_CW0P5hgbsiqWX
So this year, Amazon advanced the extended return season by one month. That will allow the buyer to get 4 months of use our of a product, then select a return reason. Now the seller has to refund based on a sliding grading scale and photo. This is just too good to be true.
Again it seems the Peter Principle is well in action. Employees just keep getting moved from one department to another with those great ideas. I doubt though, if any of them derive a living wage by selling on the venue, realizing the actions of what they put in place.
With that said, now I have to look at it this way. I will greatly make up for all the forthcoming problems on the back end, provided the Amazon stock price stays where it is or goes up. 
Seller_HeYYMdvdHcKv9
This, plus yesterday’s information release on apparent removal of restocking fee abilitiy…
Seller_XFj8akGqahG0f
What can you say. Seems like nobody at Amazon wants to protect the seller. 3 months before Xmas seems a bit long. I preferred the old version when it was November 1st til the end of January but 1/4 year seems too long. Last year I think I had 2 returns after Xmas so hopefully it will stay close to the same. I really feel bad for the FBA crew as they already have higher return rates and to add this will be excruciating. Shame because they offer so many customers it would be so great for them to at least make it fair for sellers so we don’t get abused by customers. I personally have never been abused but I know it happens daily.
Seller_m6xRMBKh0TLkS
in the beginning of the year they forced 90 days return for covid, now a 4 month return for holidays. Amazon truly is a badly managed platform, between the changes of the restocking fees which now directly go in line with the extended holiday selling period make for a recipe of disaster for small sellers. A 120 return period is obnoxious to say the least.
Yet another epic Amazon failure to add to the list of many.
Seller_RgYWPYrMonzKq
HORRIBLE!!! As if Amazon customers didn’t already abuse sellers when it comes to Amazons return policy. Soon Amazon will be asking us to send customers merchandise for free. Let the customer keep it for several months and then decide if they want tp pay for it. Shameful!
Seller_5kb4nNko7Oohc
Interesting that this extension takes place right at the same time the new Returns/Refund policy changes.
Coincidence?
I think not.
2020 Extended Holiday Returns Policy
In anticipation of customers shopping early for the holidays, we have temporarily extended the return window of our returns policy.
The Amazon Extended Holiday Return Policy for 2020 requires that most orders delivered between October 1 and December 31 be returnable through January 31, 2021. This policy includes orders that are shipped by you and orders that are shipped by Amazon.
Although the return window for most orders is extended, it can vary by category. You can see the return deadline in each category on our Returns Help page.
You can learn how to update the Returns & Refunds section of your seller detail page to advise customers of the extended holiday return policy here.
To learn more about our return policy, visitAmazon’s Return and Refunds policy page.
IMPORTANT CLARIFICATION BY MODERATORS as of October 2, 2020
I apologize for the confusion around the language “shipped” versus “delivered”. Moderators just received updated information that reverses our earlier update.
Extended Holiday Returns Policy
The Amazon extended holiday return policy for 2020 allows orders SHIPPED between October 1 and December 31 to be returnable through January 31, 2021.
2020 Extended Holiday Returns Policy
In anticipation of customers shopping early for the holidays, we have temporarily extended the return window of our returns policy.
The Amazon Extended Holiday Return Policy for 2020 requires that most orders delivered between October 1 and December 31 be returnable through January 31, 2021. This policy includes orders that are shipped by you and orders that are shipped by Amazon.
Although the return window for most orders is extended, it can vary by category. You can see the return deadline in each category on our Returns Help page.
You can learn how to update the Returns & Refunds section of your seller detail page to advise customers of the extended holiday return policy here.
To learn more about our return policy, visitAmazon’s Return and Refunds policy page.
IMPORTANT CLARIFICATION BY MODERATORS as of October 2, 2020
I apologize for the confusion around the language “shipped” versus “delivered”. Moderators just received updated information that reverses our earlier update.
Extended Holiday Returns Policy
The Amazon extended holiday return policy for 2020 allows orders SHIPPED between October 1 and December 31 to be returnable through January 31, 2021.
2020 Extended Holiday Returns Policy
In anticipation of customers shopping early for the holidays, we have temporarily extended the return window of our returns policy.
The Amazon Extended Holiday Return Policy for 2020 requires that most orders delivered between October 1 and December 31 be returnable through January 31, 2021. This policy includes orders that are shipped by you and orders that are shipped by Amazon.
Although the return window for most orders is extended, it can vary by category. You can see the return deadline in each category on our Returns Help page.
You can learn how to update the Returns & Refunds section of your seller detail page to advise customers of the extended holiday return policy here.
To learn more about our return policy, visitAmazon’s Return and Refunds policy page.
IMPORTANT CLARIFICATION BY MODERATORS as of October 2, 2020
I apologize for the confusion around the language “shipped” versus “delivered”. Moderators just received updated information that reverses our earlier update.
Extended Holiday Returns Policy
The Amazon extended holiday return policy for 2020 allows orders SHIPPED between October 1 and December 31 to be returnable through January 31, 2021.
SEAmod
Hello Sellers,
I apologize for the confusion around the language “shipped” versus “delivered”. Moderators just received updated information that reverses our earlier update.
Extended Holiday Returns Policy
The Amazon extended holiday return policy for 2020 allows orders SHIPPED between October 1 and December 31 to be returnable through January 31, 2021.
SEAmod
Hello Sellers,
I apologize for the confusion around the language “shipped” versus “delivered”. Moderators just received updated information that reverses our earlier update.
Extended Holiday Returns Policy
The Amazon extended holiday return policy for 2020 allows orders SHIPPED between October 1 and December 31 to be returnable through January 31, 2021.
SEAmod
Hello Sellers,
I apologize for the confusion around the language “shipped” versus “delivered”. Moderators just received updated information that reverses our earlier update.
Extended Holiday Returns Policy
The Amazon extended holiday return policy for 2020 allows orders SHIPPED between October 1 and December 31 to be returnable through January 31, 2021.
215 replies
215 replies
Seller_e5vQJ739Wi3Zh
Where is the page to view the category exemptions? I better be exempt from this b.s.
Seller_slg29SMl9ojVi
why should we even bother with a return policy anyways? might as well make it 6 month a year, or returnless refund for everybody at that point.
Seller_CW0P5hgbsiqWX
So this year, Amazon advanced the extended return season by one month. That will allow the buyer to get 4 months of use our of a product, then select a return reason. Now the seller has to refund based on a sliding grading scale and photo. This is just too good to be true.
Again it seems the Peter Principle is well in action. Employees just keep getting moved from one department to another with those great ideas. I doubt though, if any of them derive a living wage by selling on the venue, realizing the actions of what they put in place.
With that said, now I have to look at it this way. I will greatly make up for all the forthcoming problems on the back end, provided the Amazon stock price stays where it is or goes up.
Seller_HeYYMdvdHcKv9
This, plus yesterday’s information release on apparent removal of restocking fee abilitiy…
Seller_XFj8akGqahG0f
What can you say. Seems like nobody at Amazon wants to protect the seller. 3 months before Xmas seems a bit long. I preferred the old version when it was November 1st til the end of January but 1/4 year seems too long. Last year I think I had 2 returns after Xmas so hopefully it will stay close to the same. I really feel bad for the FBA crew as they already have higher return rates and to add this will be excruciating. Shame because they offer so many customers it would be so great for them to at least make it fair for sellers so we don’t get abused by customers. I personally have never been abused but I know it happens daily.
Seller_m6xRMBKh0TLkS
in the beginning of the year they forced 90 days return for covid, now a 4 month return for holidays. Amazon truly is a badly managed platform, between the changes of the restocking fees which now directly go in line with the extended holiday selling period make for a recipe of disaster for small sellers. A 120 return period is obnoxious to say the least.
Yet another epic Amazon failure to add to the list of many.
Seller_RgYWPYrMonzKq
HORRIBLE!!! As if Amazon customers didn’t already abuse sellers when it comes to Amazons return policy. Soon Amazon will be asking us to send customers merchandise for free. Let the customer keep it for several months and then decide if they want tp pay for it. Shameful!
Seller_5kb4nNko7Oohc
Interesting that this extension takes place right at the same time the new Returns/Refund policy changes.
Coincidence?
I think not.
Seller_e5vQJ739Wi3Zh
Where is the page to view the category exemptions? I better be exempt from this b.s.
Seller_e5vQJ739Wi3Zh
Where is the page to view the category exemptions? I better be exempt from this b.s.
Seller_slg29SMl9ojVi
why should we even bother with a return policy anyways? might as well make it 6 month a year, or returnless refund for everybody at that point.
Seller_slg29SMl9ojVi
why should we even bother with a return policy anyways? might as well make it 6 month a year, or returnless refund for everybody at that point.
Seller_CW0P5hgbsiqWX
So this year, Amazon advanced the extended return season by one month. That will allow the buyer to get 4 months of use our of a product, then select a return reason. Now the seller has to refund based on a sliding grading scale and photo. This is just too good to be true.
Again it seems the Peter Principle is well in action. Employees just keep getting moved from one department to another with those great ideas. I doubt though, if any of them derive a living wage by selling on the venue, realizing the actions of what they put in place.
With that said, now I have to look at it this way. I will greatly make up for all the forthcoming problems on the back end, provided the Amazon stock price stays where it is or goes up.
Seller_CW0P5hgbsiqWX
So this year, Amazon advanced the extended return season by one month. That will allow the buyer to get 4 months of use our of a product, then select a return reason. Now the seller has to refund based on a sliding grading scale and photo. This is just too good to be true.
Again it seems the Peter Principle is well in action. Employees just keep getting moved from one department to another with those great ideas. I doubt though, if any of them derive a living wage by selling on the venue, realizing the actions of what they put in place.
With that said, now I have to look at it this way. I will greatly make up for all the forthcoming problems on the back end, provided the Amazon stock price stays where it is or goes up.
Seller_HeYYMdvdHcKv9
This, plus yesterday’s information release on apparent removal of restocking fee abilitiy…
Seller_HeYYMdvdHcKv9
This, plus yesterday’s information release on apparent removal of restocking fee abilitiy…
Seller_XFj8akGqahG0f
What can you say. Seems like nobody at Amazon wants to protect the seller. 3 months before Xmas seems a bit long. I preferred the old version when it was November 1st til the end of January but 1/4 year seems too long. Last year I think I had 2 returns after Xmas so hopefully it will stay close to the same. I really feel bad for the FBA crew as they already have higher return rates and to add this will be excruciating. Shame because they offer so many customers it would be so great for them to at least make it fair for sellers so we don’t get abused by customers. I personally have never been abused but I know it happens daily.
Seller_XFj8akGqahG0f
What can you say. Seems like nobody at Amazon wants to protect the seller. 3 months before Xmas seems a bit long. I preferred the old version when it was November 1st til the end of January but 1/4 year seems too long. Last year I think I had 2 returns after Xmas so hopefully it will stay close to the same. I really feel bad for the FBA crew as they already have higher return rates and to add this will be excruciating. Shame because they offer so many customers it would be so great for them to at least make it fair for sellers so we don’t get abused by customers. I personally have never been abused but I know it happens daily.
Seller_m6xRMBKh0TLkS
in the beginning of the year they forced 90 days return for covid, now a 4 month return for holidays. Amazon truly is a badly managed platform, between the changes of the restocking fees which now directly go in line with the extended holiday selling period make for a recipe of disaster for small sellers. A 120 return period is obnoxious to say the least.
Yet another epic Amazon failure to add to the list of many.
Seller_m6xRMBKh0TLkS
in the beginning of the year they forced 90 days return for covid, now a 4 month return for holidays. Amazon truly is a badly managed platform, between the changes of the restocking fees which now directly go in line with the extended holiday selling period make for a recipe of disaster for small sellers. A 120 return period is obnoxious to say the least.
Yet another epic Amazon failure to add to the list of many.
Seller_RgYWPYrMonzKq
HORRIBLE!!! As if Amazon customers didn’t already abuse sellers when it comes to Amazons return policy. Soon Amazon will be asking us to send customers merchandise for free. Let the customer keep it for several months and then decide if they want tp pay for it. Shameful!
Seller_RgYWPYrMonzKq
HORRIBLE!!! As if Amazon customers didn’t already abuse sellers when it comes to Amazons return policy. Soon Amazon will be asking us to send customers merchandise for free. Let the customer keep it for several months and then decide if they want tp pay for it. Shameful!
Seller_5kb4nNko7Oohc
Interesting that this extension takes place right at the same time the new Returns/Refund policy changes.
Coincidence?
I think not.
Seller_5kb4nNko7Oohc
Interesting that this extension takes place right at the same time the new Returns/Refund policy changes.
Coincidence?
I think not.
