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Hello Sellers!

Prime Day returns this June, and we're dedicating the entire month of May to helping you prepare. Our Ask Amazon series this month is focused entirely on Prime Day readiness, covering the topics you've told us matter most.

🗓️ Save the Date: Join our Ask Amazon session on May 27th - Amazon partner teams will be answering your Prime Day readiness questions across Ads, Listings, Returns, and more.

Welcome to Part 2 of our Prime Day Readiness listing series! In Part 1, we covered the fundamentals of listing creation. Now let's take your listings from good to great with optimization strategies that help customers find and choose your products.

Think of it this way: listing creation gets you on the shelf — listing optimization puts you at eye level. And during Prime Day, you want every advantage you can get.

🔍 Search Optimization

If customers can't find your product, they can't buy it. Search optimization ensures your listings appear when Prime Day shoppers are looking for what you sell.

  • Understand how Amazon's search algorithm matches customer queries to your listing
  • Ensure your title, bullet points, and backend keywords work together
  • Focus on relevance — the more accurately your listing matches customer intent, the better it performs

📖 Full guide: Optimize Listings for Search

🔑 Keywords & Search Terms

Your backend search terms are a powerful (and often underutilized) tool for discoverability.

  • Stay within the 250-byte limit
  • Include synonyms, abbreviations, and alternate names
  • Use all lowercase — no punctuation needed
  • Separate words with spaces
  • Don't repeat words already in your title or brand name
  • Never include competitor brand names or ASINs

📖 Full guides: Use Search Terms Effectively | Keyword Attributes Explained

🎬 Product Videos

Video brings your product to life in ways that images and text simply can't. Customers who watch product videos are more likely to convert — and Prime Day shoppers are looking for confidence before they buy.

  • Demonstrate your product in action
  • Highlight key features and benefits visually
  • Show scale, texture, and real-world use cases
  • Keep videos concise and focused

📖 Full guide: Manage Product Videos

✨ A+ Content

A+ Content (formerly Enhanced Brand Content) lets brand-registered sellers create rich, visually engaging product descriptions with custom layouts, images, and comparison charts.

  • Tell your brand story with enhanced visuals
  • Use comparison charts to help customers choose between your products
  • Highlight key differentiators that don't fit in bullet points
  • A+ Content can help increase conversion rates and reduce returns

📖 Full guide: A+ Content Guide

🌐 Optimize Product Discovery

Beyond search, there are additional ways to help customers discover your products across Amazon's ecosystem.

  • Ensure your products are properly categorized
  • Use all available listing fields to maximize visibility
  • Consider how customers browse (not just search) for products like yours

📖 Full guide: Optimize Product Discovery | Increase Sales

🚀 Quick Action Checklist

✅ Audit your backend search terms — are you using all 250 bytes?

✅ Upload at least one product video for your top-selling ASINs

✅ Create or refresh A+ Content for brand-registered products

✅ Review your product categorization for accuracy

✅ Remove any competitor brand names from your search terms

⬇️ Up Next: In Part 3, we'll show you how to use Amazon's AI-powered tools — including Rufus insights, Seller Assistant, and listing change reviews — to analyze and improve your listings with less effort.

Share Your Experience

Optimization is where good listings become great ones. Tell us:

  • Which strategy has had the most measurable impact on your conversion rate — search terms, A+ Content, or video?
  • Have you discovered a backend keyword approach that improved your discoverability?
  • What's one optimization mistake you made early on that you'd warn other sellers about?

Practical tips from sellers who've tested these strategies are invaluable. Share what worked for you.

Have questions? Comment them below.

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DD+7 How new sellers can survive, amazon will see significant drop in ads spend.

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How to know if the buyer is a fraudster
de Seller_6ljyOq1eGY0uD

A so funny case. At the beginning, a buyer told us that he never received the package while we have checked and confirm the package was successfully delivered and have delivered photo. So, we demand the buyer to contact the Policeman or FedEx staff, we will provide service after we receive the Police Case Number or chat record with FedEx staff. Then, so funny that, in next day, the buyer told us that he have received package but the ring size is wrong and want to return for full refund, lol. Now, we demand the buyer help us measure the ring size for checking but absolutely he will never do that, lol.

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My product has been cloned
de Seller_CVFHhedDuSeYu
Amazon replied

I've been selling a product that I designed since 2016. I found another seller offering a clone of this product recently for significantly less. I purchased it to see what they were selling.

What I received was a crude copy. They took the color card stock instructions that come with our product and Xeroxed them (B&W). Didn't alter them at all, still has all our logos and all.

The listing used our product photos and altered them adding text descriptions. In those photos you can see our logo on the product.

I have reported the listing, but wondering what if any other options we have? This isn't a patented product. However, our logos are trademarked and we're brand registered.

Since I know this will come up. The answer is NO this isn't some Alibaba product that we stuck our brand name on. I came up with the idea and designed it myself. It is something that can be easily copied, but a very low volume niche that really isn't viable for anything beyond and small business such as ours.

Any help would be appreciated.

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Hi sellers,

Prime Day returns this June, and we're dedicating the entire month of May to helping you prepare. Our Ask Amazon series this month is focused entirely on Prime Day readiness, covering the topics you've told us matter most.

🗓️ Save the Date: Join our Ask Amazon session on May 27th - Amazon partner teams will be answering your Prime Day readiness questions across Ads, Listings, Returns, and more.

_____________________________________

With all that traffic headed your way, the last thing you want is inefficient ad spend eating into your margins. A few strategic moves now can significantly lower your ACOS (Advertising Cost of Sales) so you're converting more efficiently when shoppers are ready to buy.

Here are 5 proven ways to tighten up your campaigns before the big event:

1. Mine Your Search Term Report for Winners (and Losers)

Your Search Term report is a goldmine. Download it from Campaign Manager and look for:

  • High-converting search terms - move these into manual campaigns with exact match targeting for tighter bid control
  • High-spend, zero-sale terms - add these as negative keywords immediately

This single step can dramatically reduce wasted spend.

2. Add Negative Keywords Aggressively

Negative keywords prevent your ads from showing on irrelevant searches. Review your campaigns and add negatives at both the campaign and ad group level using Negative Exact or Negative Phrase match types. Focus on terms that are eating budget without generating sales.

3. Optimize Your Product Detail Pages

Your ads can drive all the clicks in the world, but if your listing doesn't convert, your ACOS suffers. Before Prime Day, make sure your advertised products have:

  • High-quality images (1,000x1,000 pixels minimum)
  • Keyword-rich titles and bullet points
  • 15+ customer reviews and a 3.5+ star rating

Better conversion rates = lower ACOS without changing a single bid.

4. Use Dynamic Bidding (Up and Down)

Switch your bidding strategy to "Dynamic bids – up and down." This lets Amazon increase your bid when a conversion is more likely and decrease it when it's not, helping you spend smarter during high-traffic periods.

5. Ramp Your Budget Gradually, Don't Spike It

Start increasing your daily budgets 2 weeks before Prime Day rather than waiting until the event. A gradual ramp gives Amazon's algorithms time to optimize your targeting and bidding, resulting in better CPC efficiency than last-minute budget spikes.

💡 Pro Tip: Use Scheduled Budget Rules to automatically increase budgets during the event window so your campaigns don't go dark at peak traffic times.

Helpful Resources

What's your go-to strategy for keeping ACOS in check during peak events? Have you found a tactic that consistently works for your campaigns? Share your tips below - let's help each other crush it this Prime Day! 🎯

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Hello Moderators,

I am requesting urgent assistance regarding my seller account “AFROZE Textile,” which has been deactivated under Section 3 for the past 5 months.

I have already submitted all requested verification documents multiple times, including:

* ID documents

* Bank statements

* Credit card statements

* Utility bills

* Business information

All documents are authentic, clear, and match my Seller Central information exactly.

However, every time I submit my documents, I either receive the same automated response or no proper update regarding what exactly is wrong. It feels like my submissions are not moving forward for a proper manual review.

I sincerely request:

* A manual review of my account and documents

* Clear guidance regarding the exact issue preventing verification

* Assistance from the moderation or verification team

I am fully willing to cooperate and provide any additional information if required, including joining a live verification call.

This situation has become extremely difficult for my business, and I would truly appreciate any support or escalation assistance.

Thank you for your time and understanding.

AFROZE

KJ_Amazon @Sandy_Amazon @Xander_Amazon @Michelle_Amazon @Joey_Amazon @Jameson_Amazon @Roberto_Amazon @Glenn_Amazon

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Drop in Sales !
de Seller_rrkxUIcOz1Lkx

We have observed a significant drop in overall units sales after 7pm yesterday 5/8/2026.

Has something happened on Amazon's end? Or has someone else experienced it?

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Hello Community Manager Team,

I need assistance with a brand ownership issue.

Background:

I am the legal owner of a trademark. I have already updated the ownership record with the USPTO to reflect my name as the current owner.

The brand is currently enrolled in Amazon Brand Registry under a former seller account that I no longer have access to.

That former seller account cannot be recovered.

What I have tried:

I have emailed the Brand Registry Support team (to the official brand registry support email address) multiple times over the past several weeks.

I have received no response at all – not even an acknowledgment or a case ID.

What I have ready to prove ownership:

USPTO trademark registration showing my name as the current owner

Government-issued ID matching the name on the USPTO record

Product photos with brand logo

My request:

Could a Community Manager please advise on how to proceed? Since I cannot get any response from Brand Registry Support via email, is there another way to request ownership transfer?

Thank you for your guidance.

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