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pin1件の投稿がコミュニティマネージャーにより固定されました
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最近のディスカッション

推奨最新のアクティビティ最近作成最も閲覧された商品最も投票が多い商品

最近のディスカッション

推奨最新のアクティビティ最近作成最も閲覧された商品最も投票が多い商品
pin1件の投稿がコミュニティマネージャーにより固定されました
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Seller_dpJ77kRWnnEqt
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Seller_Qi7y9ZAFZH5Y8
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Seller_NaffGpwcLYP2C
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Seller_Mg19WQ0yYVtIn
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Seller_wlydii2zdGSvi
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Seller_EnKXnuOew19JJ
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pin1件の投稿がコミュニティマネージャーにより固定されました
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The wait is over! Our Seller Forums Product Spotlight is here! 🎉 We're inviting sellers of all experience levels to take part in our Forums sweepstakes by trying Seller Assistant and sharing their experience. Your feedback could not only help us improve the tool but also help a fellow seller discover something new.

Here are a few things you can ask Seller Assistant:

  • "Help me review my account health."
  • "I'm trying to sell in [category]. What are the selling requirements and approval steps I need to complete?"
  • "Can you review my listing and make recommendations in bullet points?"

How to participate:

  1. Start exploring Seller Assistant or find it in Seller Central by selecting the ✨ AI icon in your search bar.
  2. Try one of the prompts above (or explore on your own!).
  3. Reply to this post sharing what you tried, what worked well, or what you'd improve.

Want to show us how it went? Drop a screenshot of your conversation using the image icon (📷) in the reply box. Supported formats: JPG or PNG, up to 4MB.

10 winners will be randomly selected to receive a $100 Amazon gift card.

We're accepting responses on this thread only from now until 08/17. We will notify the potential prize winners via their Seller Central account and post the winner's usernames on Forums. NO PURCHASE NECESSARY. Limit one entry per person. See Official Rules for details.

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Store Name instead of My Name
投稿者:Seller_Qi7y9ZAFZH5Y8

I recently got an email from a woman who demanded to speak to me - using my personal name. (she thought I was selling a book that she lost...don't ask...very odd email)

It kind of freaked me out that she had my name. I'm a single woman living alone and she was a little concering in her email. On my seller side information page - the display name is Yellow Dog Reads. But when customers look at at my page, it shows my own name. Can this be changed?

My business name is not "official". It's just what I named it on Amazon. I'm a very small potatoes used bookseller.

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COMPETITOR PLACED 54 ORDERS, LEFT 54 NEGATIVE FEEDBACK
投稿者:Seller_NaffGpwcLYP2C

We are not sure where these sellers come from, maybe from another planet. A direct competitor, placed 54 orders with us, some shipped and delivered, some cancelled by us and was able to leave 54 negative feedback. If this is not clear SELLER CODE OF CONDUCT violation, we do not know what this is?! Opened 3 cases with Amazon and so far, no action!

CASE ID'S 21480549011 , 21480628981 , 21480386731 REPORTED AS " A seller is attempting to harm my business / Seller is leaving negative seller feedback against me.

@Seller_lmwzklfLOK2Ob or @Seller_CnfW62x6yxvJw , kindly take action on these

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For God's sake, please bring back the old Seller Dashboard.

The new dashboard is extremely difficult to use. Simple tasks that used to take one or two clicks now require multiple steps just to find basic information.

I now spend three times more time and effort trying to navigate the dashboard than I did before. Instead of improving the seller experience, it has made everyday tasks slower, more confusing, and less efficient.

Even basic information such as inventory counts, fulfillable quantities, and account data are harder to find, and in some cases, the desktop and mobile app show different numbers, creating even more confusion.

Please listen to the feedback from the seller community. The previous Seller Dashboard was much faster, simpler, and far more productive. We need tools that help us run our businesses efficiently—not a dashboard that makes every task more complicated.

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Inacruate handling times by shipping early
投稿者:Seller_8sP6ffckcRn6v
Amazon replied

Dear Am​azon God's,

This was

already discussed here in the forums.

Please make this make sense. What is wrong with shipping as soon as possible? Isn't that what "delight the customer" means—by under-promising and over-delivering?

I will continue to ship as soon as we can and let the chips fall where they may.

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Featured Offer percentage suddenly dropped
投稿者:Seller_wlydii2zdGSvi
Amazon replied

Our Featured Offer percentage suddenly dropped from 99% to around 10% across the custom products we sell, and it is having a major impact on our sales.

Has anyone else experienced this recently? Could this be related to Amazon’s new Featured Offer eligibility changes?

We contacted Seller Support, but they were unable to provide a clear explanation or identify what caused the drop. Our pricing, inventory, shipping performance, and account health have not had any major changes.

Any insight or similar experiences would be greatly appreciated.

Case ID: 21463342431

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amazon keep logging me out , nothing is helping
投稿者:Seller_EnKXnuOew19JJ
Amazon replied

Every like hour or so , we get logged out and asked to log back in with a code sent to my phone

i have tried resetting the browser and deleting history, cookies cach memeory, everything really; nothing helped

tried different browser, same issue

Can anyone give us any advise?

i do not have a different computer to use

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Hey sellers 👋

Big news if you missed it: starting in July 2026, Amazon is removing the separate seller eligibility requirement for the Featured Offer. This change is rolling out gradually across all stores and will be complete by the end of 2026. No action is required on your part — your existing offers are automatically included.

What's Changing

Previously, Amazon used a two-step process: first, determine which sellers were eligible, then rank the offers from those eligible sellers. The first step (seller eligibility) is being removed.

What this means for you: Every seller's offers are now in the running to be evaluated for the Featured Offer. The playing field just got bigger.

What's NOT Changing

The way the Featured Offer is actually selected remains the same. Amazon still evaluates and ranks all offers based on what matters most to customers. Being considered doesn't guarantee your offer will be featured.

What Actually Determines the Featured Offer?

Here's what Amazon evaluates when ranking offers:

Factors that matter:

  • Total price (item price + shipping fee) — competitive pricing increases your chances
  • Delivery speed — faster offers with specific delivery promises rank higher
  • Free shipping — all-inclusive pricing is preferred over item + shipping fee structures
  • Free returns — especially important for frequently returned categories like apparel
  • Seller performance — consistent, reliable order fulfilment across multiple dimensions including order volume, chargeback rate, and Voice of the Customer complaints
  • Stock availability — you can't win the Featured Offer if you're out of stock

Factors that DON'T matter (this surprises many sellers):

  • Customer reviews and star ratings
  • Prime badge on the offer
  • Fulfilment method (FBA vs. Seller Fulfilled are treated equally)

Tools to Help You Compete

  • Pricing Health — check if any of your offers have pricing issues that make them ineligible
  • Automate Pricing — set rules to automatically adjust prices within parameters you define (e.g., match the current Featured Offer price)
  • Voice of the Customer — monitor product complaints that could impact your performance
  • Shipping Settings — review your delivery options and shipping templates
  • Business Reports — check your Featured Offer percentage (page views where your offer is featured ÷ total page views)

Helpful Resources

💬 How are you preparing?

Now that every offer is in the running, are you adjusting your strategy?

What's worked for you in winning the Featured Offer — is it pricing, shipping speed, or something else entirely?

Share your approach below. 👇

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