Get over $50K in potential incentives when you start selling with Amazon. Learn how
Get over $50K in potential incentives when you start selling with Amazon. Learn how
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    Handmade Community

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    Handmade Community

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    Seller_FJwyF3iu5qxUY
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    Seller_FJwyF3iu5qxUY
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    🚨 Ask Amazon: Seller Insights - Hearth and Homestead, Turning a Hobby into an Amazon Handmade Bestseller and Multi-Million Dollar Brand
    by Seller_FJwyF3iu5qxUY
    Amazon replied

    Connect with the founders of Hearth and Homestead, Amazon's #1 Handmade Bestseller, for a live Q&A on how they built a multi-million dollar business without incurring debt. They will be available to answer your questions on this event thread on Wednesday, Nov 12th, 11am - 1pm PT!

    Join Lily and Josiah, founders of Hearth and Homestead, as they share how a farmer’s market hobby turned into a multi-million dollar brand with Amazon Handmade. Learn how they scaled tallow balm production from their basement to two thriving facilities without accruing any debt—all while homeschooling, raising five kids, and staying rooted in their small town. Discover the challenges, growth, and grit behind building a handcrafted skincare business.

    Now, they're here to answer your questions! This is your opportunity to ask the tough, strategic questions on growth, inventory management, facility scaling, and brand building to help you turn product passion into a profitable business model and become the next Amazon Handmade Bestseller.

    _____________________________________________________

    💡 Submit questions below!

    Hearth and Homestead will be live on Wednesday, 11/12th from 11am - 1pm PT. But don't wait until then! Lily and Josiah will be monitoring this thread and may begin answering questions ahead of the event. Drop your strategic questions in the comments below today to get their attention early!

    For example, consider questions like:

    • Key turning points and decision-making in their business growth
    • Balancing business growth with handcrafted quality

    _____________________________________________________

    Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.

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    Account deactivated as amazon is sending out wrong email addresses for appeals?
    by Seller_kAZM6lVaIF51I

    Does anyone know what the exact address is to contact Amazon handmade support?

    I received an email from Amazon asking for pictures, documentation, etc to continue selling in the handmade category.

    I was told to send it to: handmade-proactive-appeals@ (for some reason it doesn't allow me to add the amazon part in the message board)

    4 days later my items are inactive because I didn't provide any information.

    Contacted support to find out that I was provided with the wrong email address and to send the information to handmade-store-appeal-review@

    It will be a few days now before anyone will look at it or find out if it's the incorrect address again.

    Can anyone - or anyone working at Amazon on these message boards, confirm this is the right email address?

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    HANDMADE BRAND WAIVER DISCONTINUED with No Notice??
    by Seller_uoKo6gKUhzSSC

    Are we ever going to get a response to this. This is what another response I received from Customer Service

    After reviewing your case, we found that Amazon Handmade has deprecated the Brand Waiver Program and is no longer accepting new applications. This program previously allowed Handmade sellers access to certain brand benefits without the Intellectual Property (IP) protection that comes with full Brand Registry.

    Since this program has been discontinued, we recommend that you apply for the full Brand Registry program instead. The Brand Registry program provides IP protection for registered brands along with several other benefits for brand registered sellers. You can learn more about Brand Registry and apply through your Seller Central account.

    WHY HAVEN'T THE HANDMADE SELLERS RECEIVED ANY COMMUNICATION ABOUT THIS???

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    Brand name being put at front of title after reclassification
    by Seller_vCy0xpcY7PnIx

    I noticed that my brand name is now at the front of every title after reclassification. It doesn't show it on my backend but shows on the live page, packing slips etc...Is there a reason why this is happening? And can we change it with a file upload? It seems like this affects our SEO if the brand name is the first part of our title.

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    Seller_cuio4Q9868S17
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    Handmade Reclassification - Alarmed by Missclassified Items
    by Seller_cuio4Q9868S17
    Amazon replied

    I just went through the reclassification... I only make necklace pendants... about half of my items maybe ven more were reclassified incorrectly as charms .... can anyone help

    case id 18669314491

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    Seller_Voz2CFVuAvKkx
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    Irrelevant attribute error for handmade
    by Seller_Voz2CFVuAvKkx
    Amazon replied

    Since our handmade items are being switched about in the marketplace, I'm unable to list any new items as I can't bypass the attribute section when I'm creating a listing. I try to mark off that the attributes are irrelevant but it won't work and I can't list the items. What am I missing? Will I be unable to create any new listings because everything I make is handmade?

    These don't apply to me

    External Product ID

    Example: 714532191586

    Model Number

    Example: RXZER23

    Model Name

    Example: MacBook Pro

    Manufacturer

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    Seller_tfJYchbIZsTUy
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    rejected -GTIN exemption request for Arts, Crafts & Sewing and Sew Lucky Embroidery
    by Seller_tfJYchbIZsTUy

    I have not been able to create new listings in a while now. I actually gave up because other sites kept us so busy through the holidays. I thought I would try again but I keep hitting dead ends. My embroidered patches are handmade. I don't add my brand name to my items so how am I suppose to ever list anything here again? What am I missing here?

    @Seller_FJwyF3iu5qxUY @Seller_t9kvdr2yixQej

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    Seller_cuio4Q9868S17
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    Issues Creating variants post reclassification
    by Seller_cuio4Q9868S17

    Anyone else having issues? Getting SKUs getting duplicated asins and unable to relist>? Im going crazy... been over a month with SC and not able to solve... let the case close out of losing hope and stamina being asked to do the same over and over dozens of times and they not understanding it wasn't working

    Please someone tell me is not just me. It seems to me related to the GTIN ASIN exception for handmade patch under the reclassification

    Case ID 18949384241

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    Seller_p860SDIxwtdto
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    First Class Shipping
    by Seller_p860SDIxwtdto
    Amazon replied

    Is there a way to setup a shipping label for a first class stamp?

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    Seller_7UTMs7G4NNFvZ
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    Inform Consumers Act - Amazon won't let me verify my identity
    by Seller_7UTMs7G4NNFvZ
    Amazon replied

    I received several notices from Amazon to verify my account. So, I gathered my documents and went into my account to begin the verification process. I used a new passport to verify my identity. Unfortunately, I had not signed it yet and uploaded an image without a signature. It was denied overnight. Today, I have spent all day trying to upload a new image for my passport to no avail. A link to edit that information is needed and is non-existent on that page. I have had 13 emails, two phone calls and 3 chats with Seller Central on this topic. They were rude, not fluent in English and unable to provide ANY help. Also, I uploaded my bank statement (same account that I've had since the beginning) and it is also stuck in review. Amazon tells me that it could take 14 days (why?) and my account will be deactivated before then. It is Wells Fargo, so it is pretty common. I realize that some of AWS was down today, but this happened yesterday. The clock is ticking and I am at risk of de-activation. Any help would be greatly appreciated. Thanks in advance.

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    How Do I Stop My Products from Being Advertised On My Listings?
    by Seller_SPtqVdsMizYg4

    I've been successfully growing on Amazon Handmade for about 2 years now but I really need some advertising help. My items are being advertised as "Sponsered Products" on my own listings. I don't need that because I have a storefront and A+ content. Can someone in Handmade help a girl out? We just lost our FBA Handmade Rep going into 2026 so I'm hoping someone on the Handmade team can assist.

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    About

    About Handmade Community

    Welcome to the Handmade Community, the place where makers share why Handmade is one of a kind!

    Like the products you sell, members of the Handmade Community are unique, with special guidelines and questions. The Handmade Community helps makers find success selling in Amazon’s online store by providing an exclusive space where you can learn from and share knowledge with other makers who understand why Handmade is one of a kind.

    Frequently Asked Questions

    1. Who is eligible for membership in the Handmade Community and how can I join?
      Only sellers approved to sell Handmade items in Amazon’s store are eligible to participate in the Handmade group. You will be automatically added to this group based on your eligibility. Interested in becoming a Handmade seller? See more details on the program here.
    2. I am an approved Handmade seller. Why don’t I have access to this group?
      We’re adding approved Handmade sellers to the community every few days, so there might be a short delay between the time you’re approved and when you can post. If you’ve been approved but don’t yet have access, please check back in a couple of days. In the meantime, visit elsewhere in the Seller Forums to ask a question or take part in a discussion.
    3. Who can contribute and post in the Handmade Community?
      Interaction and posting in this group is reserved for members only to allow for more focused conversations among Handmade sellers. To promote knowledge sharing across groups, all Forums members can read the Handmade Community threads.
    4. How do I opt-out of the Handmade Community?
      If you decide you don’t want to be a member of the Handmade Community, you may opt-out here at any time. Removal can take up to 7 business days.