Must have missed the news, but USPS is no longer weight based on packages under 1lbs? Now pricing is zip code based? Our rates went up 36% over night. Anyone else?
Hello Sellers,
We've seen this here in the forums before, a seller saying, "Help! I hit my capacity limit! What can I do ASAP to fix this?"
If you've ever tried to send inventory to Amazon only to see that dreaded "shipment creation blocked" message, you're not alone. FBA capacity limits can feel like a roadblock — especially during peak season or when you're scaling your business. The good news? You have options. Let's walk through what's happening and how to keep your business moving forward. 😄
Why Am I Hitting Capacity Limits?
FBA capacity limits are set monthly and measured in cubic feet. They're based on several factors:
Your on-hand inventory plus open shipments count toward your total usage. If that exceeds your limit, you won't be able to create new inbound shipments — and if on-hand alone exceeds it, you'll incur overage fees.
Strategy 1: Optimize Within FBA
Before looking outside FBA, make sure you're maximizing what you already have:
Strategy 2: Use Capacity Manager
Capacity Manager lets you request additional space by setting a reservation fee:
Pro tip: Submit requests early. Amazon evaluates bids twice per week, and you can always edit or cancel before they're granted.
Strategy 3: Amazon Warehousing & Distribution (AWD)
AWD is a bulk storage solution with automatic replenishment into FBA:
👉 Enroll through Seller Central: Inventory → Store and Distribute.
Strategy 4: Seller Fulfilled (FBM/SFP)
When FBA space is tight, fulfilling orders yourself keeps sales flowing:
This is especially useful for oversized items, seasonal products, or slow-movers that eat up FBA space.
Strategy 5: Multi-Channel Fulfillment (MCF)
Already have inventory in Amazon's network? Use MCF to fulfill orders from your own website or other sales channels. This helps improve sell-through rates — which in turn can boost your IPI score and increase future capacity limits.
Quick Action Checklist
✅ Check your Capacity Monitor: Inventory → FBA Dashboard (expand at bottom) ✅ Review your IPI score and address any yellow/red indicators ✅ Cancel open shipments you don't plan to send ✅ Consider AWD for bulk storage needs ✅ Explore Capacity Manager for short-term space increases ✅ Set up FBM listings as a backup fulfillment channel
Helpful Resources
💬 OK, now it's YOUR turn: Have you hit your capacity limit and found a way out? Did AWD save the day? Did you go FBM and never look back? Drop your story below — what worked, what didn't, and what you wish you'd known sooner. Your experience could be the lifeline another seller needs right now! 👇
Hello Sellers,
If you've noticed your shipping costs creeping up over the past year, you're not alone. Rising carrier rates, fuel surcharges, and dimensional weight pricing changes have made fulfilment one of the biggest line items for many sellers. Let's talk about what's driving these increases and, more importantly, what you can do about it.
Why this matters for your business
Shipping costs directly impact your margins. Sellers who proactively optimize their fulfilment strategy can protect profitability without sacrificing delivery speed or customer experience.
Options to help manage your costs
1. Evaluate your fulfilment strategy
2. Optimise your packaging
3. Use Amazon's shipping tools
4. Plan strategically for peak periods
5. Review your pricing strategy
Have you made any changes recently that made a noticeable difference? Let us know in the comments. We'd love to hear what's working for you.
Helpful Resources
Hello Sellers,
Welcome to the second post in our "Tell the Team" series, where the team building the new Seller Central hears directly from you. If you missed the first post, we're collecting your feedback on Navigation here: 📣 Tell the Team: Navigation in the New Seller Central.
This week's focus: Action Center, the section designed to surface what needs your attention when you log in.
Based on what you tell us here and in the Navigation post, we'll be publishing our first "✅ You Spoke, We Built" update next week showing what's already being addressed from your feedback. So don't hold back.
🗣️ Tell the team:
The team building Action Center reads every response here. Your feedback directly shapes what gets prioritized next.
Here's how Action Center works:
Two types of cards:

Criticality badges tell you how urgent something is:

You're in control of your list: Not every card will be relevant to you — and that's okay. You can hide cards and leave feedback on them to refine what shows up.
Want to bring something back? Go to See More → Hidden to view and unhide recommendation cards.

It adapts to where you are: Action Center is contextually aware. What you see changes depending on which workspace you're in. If you're in Products, you'll see product-related tasks. If you're in Orders, you'll see order-related tasks.
📣 Series so far: Navigation | Action Center (you're here)
Next up: Workspaces. And remember, our first "✅ You Spoke, We Built" update drops next week. Keep the feedback coming. 👇
Hey sellers 👋
Big news if you missed it: starting in July 2026, Amazon is removing the separate seller eligibility requirement for the Featured Offer. This change is rolling out gradually across all stores and will be complete by the end of 2026. No action is required on your part — your existing offers are automatically included.
What's Changing
Previously, Amazon used a two-step process: first, determine which sellers were eligible, then rank the offers from those eligible sellers. The first step (seller eligibility) is being removed.
What this means for you: Every seller's offers are now in the running to be evaluated for the Featured Offer. The playing field just got bigger.
What's NOT Changing
The way the Featured Offer is actually selected remains the same. Amazon still evaluates and ranks all offers based on what matters most to customers. Being considered doesn't guarantee your offer will be featured.
What Actually Determines the Featured Offer?
Here's what Amazon evaluates when ranking offers:
Factors that matter:
Factors that DON'T matter (this surprises many sellers):
Tools to Help You Compete
Helpful Resources
💬 How are you preparing?
Now that every offer is in the running, are you adjusting your strategy?
What's worked for you in winning the Featured Offer — is it pricing, shipping speed, or something else entirely?
Share your approach below. 👇
We had a buyer, who purchased multiple items in multiple different orders going to same address, issue 1.. Issue 2, they used Subscribe and Save coupon, which somehow was activated on 1 SKU.. We have Never offered subscribe & save as we are a fabric seller.. Likely this SKu was turned on errantly when amazon recommends way's to "grow", anyway..
We could not cancel, because we cancelled 1 order last week due to a similar error, sent our cancel rate to 2.5% resulting in Account health warning about failing to meet metrics.. TOTALLY ABSURD amazon
ORDERS: @Seller_RSwABJNHpHnEZ- can someone look into getting these STRUCK thru Reviews actually REMOVED???
113-8070551-1982620
113-5323871-2670614
We caught the error, so it was a pricing error, after the order was placed..... We let customer know we do not offer subscribe & save, and we are sorry about this error. Refunded the customer in Full....
Customer threw a fit, leaving two 1 star reviews crying over the fact they did not get their 20% discount. Sent us multiple 1000 word diatribes about how "it is good biz to honor my order" and if you 'DO NOT HONOR WE ARE GOING TO DESTROY YOU IN REVIEWS".. and within seconds, they had left two store reviews.. almost like it was a robot.
. .. THIS WAS OUR REBUTAL.
"While I appreciate your perspective, there are several points that require clarification.
First, the fact that an item was temporarily displayed at an incorrect price does not automatically obligate a marketplace seller to complete a transaction that resulted from a clear pricing error. Like virtually every retail platform, Amazon recognizes that inadvertent pricing and inventory errors can occur. Sellers managing large product catalogs employ automated systems, and despite reasonable safeguards, occasional errors are unavoidable.
Your statement that "listing errors are the seller's responsibility" is only partially accurate. We acknowledge responsibility for correcting the error, which is precisely why the order was refunded promptly after it was identified. Accepting responsibility does not necessarily require fulfilling an order at a substantial financial loss caused by an obvious mistake.
This was not a situation where the seller simply decided the order was "no longer profitable." The order reflected a pricing error that would have resulted in selling the product below our acquisition cost, in addition to Amazon referral fees, fulfillment costs, shipping expenses, and payment processing fees. There is a significant difference between earning a small profit and fulfilling an order that results in a guaranteed financial loss because of an inadvertent listing error.
Amazon's Marketplace is designed to facilitate commerce between independent businesses and customers. It also recognizes that cancellations occasionally occur for legitimate operational reasons, including pricing, inventory, or system errors. Order cancellations are monitored by Amazon through seller performance metrics, and sellers are accountable for maintaining those standards. We do not avoid those consequences, nor do we expect customers to absorb them.
Your comments suggest that honoring every erroneous price is simply "good business." In practice, no retailer—whether Amazon, Walmart, Best Buy, or a local business—is legally or commercially expected to honor every obvious pricing mistake regardless of the circumstances. Businesses routinely reserve the right to cancel / refund orders affected by demonstrable pricing or system errors.
Regarding your comments about professionalism, our intention has never been to criticize your business or financial decisions. Any comments made were intended to explain why fulfilling orders below cost is not a sustainable business practice, not to make personal assumptions about you.
Finally, you are certainly entitled to contact Amazon or leave a review that accurately reflects your experience. We only ask that any review pertain to the product and transaction itself and accurately represent the facts, including that the order was refunded due to a legitimate pricing error rather than a refusal to fulfill a correctly priced order.
We regret the inconvenience this caused. While we understand your disappointment, we respectfully disagree that a pricing error creates an absolute obligation to complete a transaction at a significant financial loss. Our decision was made in accordance with standard marketplace practices and our obligation to operate a sustainable business. "
This reply received no reply... customer likely moved on to their next target..
Understanding how customers shop can help you make smarter decisions about your listings, pricing, and fulfillment strategy.
Here are three trends transforming how shoppers use their devices, purchase internationally, and pay at checkout:
For more insights into customer trends, go to Seller News.
Why is amazon not reflecting the new USPS Ground Advantage pricing shift for 3 to 5-pound packages that rolled out in late June 2026?. This Amazon USPS pricing error started occurring this past Saturday to the best of my recollection.
With all the threads about it, I see I am not the only one frustrated by this mess.
This happens elsewhere too but you at least get help from those platforms with fixing it. 95% of our disputes there are reversed - except when USPS does this on items shipped years ago and our dispute is "past their 30 day window." (guffaw!!)
My experience (and a little bit of guesswork) is that USPS is claiming:
a) retail pricing, not commercial,
b) newer pricing, not the pricing at time of shipment, and/or
c) Priority pricing on items that shipped Ground Advantage (they are not USPS boxes nor is the label P so there is no justification for this).
We've had dozens and dozens of these adjustments this year and honestly, I wouldn't have noticed except for an email I just received about a huge adjustment. Now that I've seen them, and realized how many people are having the issue or don't even realize it, I am angry - but not shocked - that Amazon doesn't have an appropriate system/support in place for appeals like other platforms do.
Why is Amazon allowing USPS to cover their losses with this bogus practice?
{Amazon mods, please don't use the excuse that the initial label cost is just as estimated value. I have checked the amounts on shipping calculators outside of Amazon. These 30-50% adjustments for same weight/dimensions are totally bogus}.
Hey FBA sellers 👋
Quick question — have you ever paid more to ship a return back than the item was actually worth? If so, FBA Returnless Resolutions might be worth a look.
📊 The Numbers Tell the Story
Sellers enrolled in FBA Returnless Resolutions have saved an estimated $30.5 million across more than 20.6 million returnless units — that's 20.6 million items that didn't need to be shipped back. Average savings? $1.48 per unit. For categories like Furniture and Shoes, it's nearly $2–$3 per unit. *
✅ Here's when it makes sense:
💡Why sellers like it:
🔒Built-in protections for sellers
Not every return qualifies for a returnless resolution. Amazon maintains eligibility criteria for both sellers and customers — only eligible customers are offered returnless resolutions on your behalf. Products with an average sales price (ASP) greater than $75 are excluded, along with hazmat, recalled products, heavy/bulky items, and gift cards.
Amazon continuously monitors to prevent fraud, abuse, and misuse of the FBA Returnless Resolutions program. The guardrails protecting this program are the same ones Amazon has used for years on its own products and you benefit from those same protections.
⚙️How to set it up:
📚Helpful Resources
💬Have You Tried It?
Has anyone here enrolled in FBA Returnless Resolutions? We'd love to hear:
Try it and let us know how it's working for you! 👇
* Data based on historical performance of inventory enrolled in the program. Performance may vary based on eligibility criteria, pricing thresholds, inventory volume, and other factors.