Hi Amazon Team,
We are requesting another escalation review regarding ASIN B0009IWEJ8, which is currently being required to be polybagged or have the retail box taped.
All of our products shipped to Amazon are footwear, and the majority of our footwear ASINs are classified as “No Prep Required.” However, ASIN B0009IWEJ8 is being treated differently despite being packaged in a secure retail shoe box.
According to Amazon’s packaging requirements for footwear:
“Footwear, regardless of material, must be packaged with no shoe material exposed, either in shoe boxes or in poly bags with a suffocation warning.”
Based on this requirement, footwear should be packaged either in a shoe box or in a polybag with the required suffocation warning. Our product is already securely packaged in a retail shoe box, with no shoe material exposed. Therefore, we do not understand why this ASIN is additionally being required to be polybagged or taped.
It is also inconsistent that approximately 99% of our footwear ASINs, including products with the same variation/type of packaging, are classified as “No Prep Required,” while only this ASIN is being assigned an additional prep requirement.
We kindly request that this ASIN be reviewed again and that the prep requirement be removed if the existing retail shoe box meets Amazon’s footwear packaging requirements.
For reference, our previous cases regarding this issue are:
21182449431
21136148681
We appreciate your assistance in conducting a thorough review and providing clarification on why this ASIN is being treated differently from our other footwear products.
Thank you for your assistance.
Best regards,
Minnetonka