hello I wanted to make sure that my shop is ready to get going and start adding product and selling please let me know what I need to do
Customer ordered 3 watches from us through Amazon marketplace. He switched our watches for some cheap fake copies and made it look like he never received the package, when in fact he received the package, carefully opened the box from the bottom and switched the contents. Then next day gave it back to UPS and told them that he is refusing the package. Unfortunately we didn't notice right away that he stole our watches and replaced them with inferior product so he managed to do it twice. He also opened A-Z claim claiming that he never received the order even though tracking was showing delivered and then refused a day later. Amazon would not do anything about it.
111-8553292-2223413 for 3 watches
112-8065475-4925849 for 2 watches
TikTok Shop is one of the fastest-growing sales channels, but managing fulfillment alongside your other channels can add complexity and costs.
Starting July 16, 2026, Multichannel Fulfillment (MCF) is offering 35% off Standard and Expedited fulfillment rates for TikTok Shop orders in the US for 12 months. The promotion applies automatically to all eligible orders submitted through a supported integration partner.
Why use MCF for TikTok Shop?
To see promotion details, go to 35% off fulfillment for TikTok Shop orders.
To start using MCF for your TikTok Shop orders, go to Multichannel Fulfillment.
* Source: Amazon Supply Chain Services, 35% off fulfillment for TikTok Shop orders
Hello Sellers,
If you've seen a notification about the INFORM Consumers Act on your Account Health page or in your email, here's what you need to know.
What is it?
The INFORM Consumers Act is a federal law requiring online marketplaces like Amazon to verify business information from high-volume third-party sellers. It applies to you if, in any 12-month period over the past 24 months, you've sold 200+ new or unused products AND earned $5,000 or more in gross revenue.
What do I need to submit?
Amazon must verify 5 things. You can complete all of these in Settings > Account Info:
What if I don't complete it?
If you don't respond within 10 days of notification, Amazon may hold your disbursements. Continued non-compliance could lead to temporary account deactivation.
How do I check my status?
Visit your Account Health page. Look for:
✅ Green check: Verified, no action needed
🔗 Circle with link: Action required, click to start
⏳ In Progress: Submitted and under review
⚪ Greyed out: No action needed right now
Once a year, you'll also be asked to certify your information is still accurate. Respond promptly to avoid any disruption.
Helpful resources
Have you completed your INFORM Act verification? Was the process smooth or did you hit any snags? Share your experience below! 💬
Already few times, I had offered Improve quality AI assistance. But when logged in UK marketplace and click on Enhance, system offers German description. Tried few times, but always the same.
Why can't the products that have been re-activated in my store appear on the buyer's side, but the store shows that they have been listed for sale, what's going on?
I think there is a major advantage of Vendor Central Direct Fulfillment that has been overlooked by many Amazon sellers.
And I’m surprised this isn’t discussed more often.
The advantage becomes especially obvious with products that have all three characteristics:
High selling price + high shipping cost + U.S. warehouse fulfillment.
Large fitness equipment is a perfect example.
The Problem for 3P FBM Sellers
Let’s take a simple example.
A third-party seller sells a large piece of fitness equipment for $339 and charges the customer another $150 for shipping.
Customer pays:
$339 product + $150 shipping = $489
For a 3P FBM seller, Amazon’s referral fee is generally calculated on the total sales price, including shipping charged to the customer.
Assuming a 15% referral fee:
$489 × 15% = $73.35
Then the seller still has to pay the actual last-mile shipping cost.
So separating shipping from the product price doesn’t solve the problem.
The higher the shipping cost, the more painful this structure becomes.
And for large fitness equipment, furniture, outdoor equipment and other bulky products, shipping can easily be $100–$200+ per order.
Now Look at Vendor Central Direct Fulfillment
Vendor Central Direct Fulfillment operates under a completely different commercial structure.
The Vendor keeps inventory in its own warehouse and fulfills Amazon customer orders directly from that warehouse under the Direct Fulfillment program.
This is not ordinary 3P FBM.
The relationship is still between Amazon and the Vendor, with economics governed by the Vendor’s purchase price and negotiated Vendor terms rather than the standard 3P seller referral-fee model.
And this difference becomes extremely important when the product is expensive to ship.
For a $20 product with $5 shipping, maybe nobody cares.
But what about:
$300–$700 selling price
and
$100–$200+ last-mile shipping cost?
Now the difference can become enormous.
This Is Where Things Get Interesting
I’ve watched VC offers sell large fitness equipment at retail prices that would be extremely difficult for conventional 3P FBM sellers to match while maintaining a reasonable margin.
And after studying the economics, I think the explanation deserves much more attention:
Direct Fulfillment itself may be particularly well suited to high-ticket products with high last-mile shipping costs.
The Vendor already has inventory in a U.S. warehouse.
Amazon generates the order.
The Vendor ships directly to the customer.
No need to send that inventory into an Amazon FC first.
And the transaction operates under Vendor economics rather than the conventional 3P FBM fee structure.
For certain products, that’s a fundamentally different cost model.
Why Aren’t More Vendors Doing This?
That’s the question I keep asking.
Direct Fulfillment isn’t new.
Vendor Central isn’t new.
U.S. third-party warehouses aren’t new.
Heavy and bulky e-commerce isn’t new.
But put them together:
**Vendor Central
* Direct Fulfillment
* U.S. warehouse
* High selling price
* High last-mile shipping cost**
and suddenly the economics can look very different from those of a traditional 3P seller.
This seems particularly interesting for categories such as:
Home gyms, Smith machines, power racks, large fitness equipment, furniture, beds, outdoor equipment, large home products and other expensive-to-ship merchandise.
If You Have Vendor Central Access, Run the Numbers
I’m genuinely interested in hearing from other Vendors who use Direct Fulfillment.
Take a high-ticket, high-shipping-cost product and compare the economics of:
3P FBM
versus
Vendor Central Direct Fulfillment
Don’t compare only the selling price.
Compare the entire structure:
Product cost
Amazon fees / Vendor deductions
U.S. warehouse costs
Last-mile shipping
Returns
Chargebacks
Allowances
Final net margin
The larger the selling price and shipping cost become, the more interesting the comparison gets.
For years, sellers of large products have accepted that high last-mile shipping costs require high retail prices.
But Vendor Central Direct Fulfillment may change that equation considerably.
If you already have Vendor Central access and U.S. warehouse capabilities, high-ticket, high-shipping-cost products may deserve a much closer look.
I think this opportunity is significantly underestimated.
I’ve been reading a lot of posts here lately about suppliers missing dates, changing materials, products showing up out of spec, bad packaging, problems with subcontractors, failed inspections, etc.
I’ve worked in manufacturing and quality for a long time, and it got me wondering if there is a gap here for smaller businesses.
Say you’re an Amazon/Shopify/ecommerce seller or small product company buying from overseas, but you’re nowhere near the point of hiring a full-time quality manager or supplier quality engineer.
Would there be value in having someone part-time who could help with things like:
vetting new suppliers before you place a large order
putting together basic supplier quality requirements/manuals
reviewing product specs and tolerances
reviewing samples and inspection reports
helping document nonconforming product when something goes wrong
following up with suppliers on quality and delivery issues
managing corrective actions
coordinating third-party pre-shipment inspections
keeping track of which suppliers are actually performing well
basically being the quality point of contact so the owner isn’t personally chasing factories all the time
It could be anything from a few hours of help when something goes wrong all the way up to someone basically acting as your part-time supplier quality manager.
Is that something you would actually pay for?
If so, I’m curious what would be most valuable to you and what kind of pricing structure would make sense — per issue/project, a small monthly retainer, hours per month, etc.
Also interested in hearing from people who wouldn’t pay for it. What would stop you? Do you already handle this yourself, use your sourcing agent, use an inspection company, or something else?
I’m not looking to sell anybody anything in this post. I’m genuinely trying to figure out whether this solves a big enough problem for smaller product companies.
Hello Sellers and Amazon Forum Support,
I am seeking guidance regarding a high pricing error that has suddenly been applied to one of my product variations.
I sell multiple variations of the same product, and the other variations are still active and selling normally at proportionate prices.
However, one variation has now been marked as having a high price without any clear explanation or recent major pricing change on my side.
What makes this situation more confusing is that many comparable competing products are currently being sold at significantly higher prices - in some cases, nearly twice our price.
Despite this, our offer remains inactive, while similar and more expensive offers continue to sell.
I have already contacted Seller Support (case ID 21151266091) and explained the situation, but the responses continue to direct me to lower the price without providing the comparable offers or price range being used for the decision.
Repeatedly reducing the price is not a sustainable solution when the current price is already competitive and reflects the product quantity, quality, and selling costs.
This ongoing back-and-forth is creating a serious issue for my business. It is affecting sales, advertising performance, inventory movement, and the overall stability of the variation family.
Could an Amazon Forum Moderator please review this issue and help escalate it to the appropriate pricing team?
I would also appreciate advice from sellers who have experienced and successfully resolved a similar situation.
Thank you
I have an ASIN that Amazon's AI was priced too high, but did not give a reference price. After chatting with an associate and doing research they deemed that it was an error and he would refer it to the proper team to get it turned back on. Unfortunately it has been over a month and nothing is being done. We have lost considerable sales during the season when this item sells well. There are 2 case ID's for this.
21481642501 and 21500598531