How does Amazon not have a program for this? Amazon estimated delivery window is from January 7 to January 14th. Customer orders movie on a Sunday and it ships Monday. He receives item on January 7 despite there being a holiday and a Sunday in between. Opens a return request stating that it arrived too late. When did he expect it to arrive? Why would Amazon allow this return reason to be available if it is within the delivery window, and the first day at that?
Because ALL items are returnable within 30 days according to Amazon policy. (Amazon requires us to have a return policy at least equal to theirs)
Amazon's returns policy allows most items to be returned for a refund or replacement within 30 days of the estimated delivery date. However, the return window may vary based on the product category. To determine if a product has a longer return window, go to Amazon.com Returns Policy.
Important points to remember
For information about our international returns policy, go to Customer returns for international sales.
NOTE: Amazon doesn't require a reason, just a desire.