I don't like the new Conditions for Books
I noticed that Like New condition has disappeared, and been replaced by Excellent. Those are two different things. "Like New" is a lot more specific than "Excellent".
Replacing "Very good" with "Great" - I guess? As long as the definition is on line (it wasn't when I checked a few minutes ago (https://www.amazon.com/gp/help/customer/display.html?nodeId=201889720&initialSessionID=time%3D2082787201l&ld=NSGoogle&ldStackingCodes=NSGoogle
As a buyer, I would certainly want to know the difference between "excellent" and "Like New".
To me, "Like New" is something you could give as a gift to an acquaintance - it looks like brand new, not something you bought second-hand.
I can easily see someone selling something obviously second hand, that should be "very good" (or Great) with an "Excellent", unless "Excellent" means that it looks and feels like New. The definitions should be easy to find - they aren't. it should provide sufficient differentiation. It's hard for a seller to know the difference in seller's terms for "Great" and "Excellent".
0 replies
KJ_Amazon
Hello from Amazon @Seller_lyztNmXC2vTOc . Thanks for checking in with us about those book conditions.
Our team is testing some new condition types. Buyers may see conditions such as 'Perfect' and Excellent’ in their Used Offer and All Offers displays. These ‘testing’ conditions won’t appear in Seller Central or Invoices.
I passed along your comments to our Amazon partner team, and will keep an eye out for feedback.
KJ_Amazon
Seller_8heIxAf1mLwgp
The changes are confusing, especially for sellers who rely on the old terms and don't use lengthy comments in most of their descriptions.
Seller_BeWo5Xt3t43rn
Obviously these changes were made by someone who never sold books!! AMAZON claims to be a global marketplace but these new terms will NOT translate well! This will lead to a lot of returns and many unhappy buyers (and sellers)
Seller_h3xQTgX8DSlh5
Bumping this from ShopLinguology, who replied this to KJ_Amazon, but is not readily visible to this thread since the reply is buried in the new forum format:
These are the traditional book grades (copied from AbeBooks), and the currently tested ones clash with them too:
As New: The book is in the same immaculate condition as when it was published. This could be the description for a book that has been kept in a warehouse for years, never shelved, thumbed or even opened yet may still be some years old.
Fine (F or FN): A Fine book approaches the condition of As New, but without being crisp. FN means Near Fine. The book may have been opened and read, but there are no defects to the book, jacket or pages.
Very Good (VG): Describes a book that shows some small signs of wear - but no tears - on either binding or paper. Any defects should be noted by the seller.
Good (G): Describes the average used worn book that has all pages or leaves present. Any defects should be noted by the seller.
Fair: A worn book that has complete text pages (including those with maps or plates) but may lack endpapers, half-title, etc. (which must be noted). Binding, jacket (if any), etc., may also be worn. All defects should be noted.
Poor: Describes a book that is sufficiently worn. Any missing maps or plates should still be noted. This copy may be soiled, scuffed, stained or spotted and may have loose joints, hinges, pages, etc.
Binding Copy: Describes a book in which the pages or leaves are perfect but the binding is very bad, loose, off, or non-existent.
Reading Copy: A copy of a book usually in poor to fair condition that includes all text presented in a legible fashion. The copy is fine to read but nothing more.
Seller_qTJiCxRI8PpIZ
Sounds like Amazon is channeling Bill and Ted to me. 😂
Seller_mh2UxKiNLZBP1
We noticed today a change to the conditions for Used Video Games as well. Conditions went from Used - Like New, Very Good, Good, Acceptable to Used - Perfect, Good, Fair, Fair. (Fair repeating twice), or Used - Like New, Good, Acceptable, Acceptable. (Acceptable repeating twice) pending on which of the 2 computers we use checks. There is no Amazon News update stating the change to Conditions. Why is Amazon staff touching a system design that doesn't need to be touched?
Seller_nRFmxiQg4EGrw
So when a customer orders a book described as "Perfect" by these new conditions, and returns it for "Not as Described" because it's only as good as the condition in which we listed it, will Amazon refund ALL fees, including shipping both ways? Because if Amazon shows one of my books as "Perfect", or "Excellent", or anything else other than the condition which I used when listing, then any "Not As Described" is 100% on them.
Seller_YBfUTeoG971hG
I don't think I would describe even a new book in the publisher's original shrink-wrap as "Perfect." It's an idiotic way to describe anything, and most especially a book! Mods, if you are reading this, please ask whomever thought this was a good idea to have a second (third or fourth, if that's what it takes) thought about it. It's ridiculous!
Seller_nfYT6Ypy6ArIe
Amazon has done the same thing for CD's and DVD's. You are correct in the terminology.. They should have left that alone.
I don't like the new Conditions for Books
I noticed that Like New condition has disappeared, and been replaced by Excellent. Those are two different things. "Like New" is a lot more specific than "Excellent".
Replacing "Very good" with "Great" - I guess? As long as the definition is on line (it wasn't when I checked a few minutes ago (https://www.amazon.com/gp/help/customer/display.html?nodeId=201889720&initialSessionID=time%3D2082787201l&ld=NSGoogle&ldStackingCodes=NSGoogle
As a buyer, I would certainly want to know the difference between "excellent" and "Like New".
To me, "Like New" is something you could give as a gift to an acquaintance - it looks like brand new, not something you bought second-hand.
I can easily see someone selling something obviously second hand, that should be "very good" (or Great) with an "Excellent", unless "Excellent" means that it looks and feels like New. The definitions should be easy to find - they aren't. it should provide sufficient differentiation. It's hard for a seller to know the difference in seller's terms for "Great" and "Excellent".
I don't like the new Conditions for Books
I noticed that Like New condition has disappeared, and been replaced by Excellent. Those are two different things. "Like New" is a lot more specific than "Excellent".
Replacing "Very good" with "Great" - I guess? As long as the definition is on line (it wasn't when I checked a few minutes ago (https://www.amazon.com/gp/help/customer/display.html?nodeId=201889720&initialSessionID=time%3D2082787201l&ld=NSGoogle&ldStackingCodes=NSGoogle
As a buyer, I would certainly want to know the difference between "excellent" and "Like New".
To me, "Like New" is something you could give as a gift to an acquaintance - it looks like brand new, not something you bought second-hand.
I can easily see someone selling something obviously second hand, that should be "very good" (or Great) with an "Excellent", unless "Excellent" means that it looks and feels like New. The definitions should be easy to find - they aren't. it should provide sufficient differentiation. It's hard for a seller to know the difference in seller's terms for "Great" and "Excellent".
0 replies
0 replies
KJ_Amazon
Hello from Amazon @Seller_lyztNmXC2vTOc . Thanks for checking in with us about those book conditions.
Our team is testing some new condition types. Buyers may see conditions such as 'Perfect' and Excellent’ in their Used Offer and All Offers displays. These ‘testing’ conditions won’t appear in Seller Central or Invoices.
I passed along your comments to our Amazon partner team, and will keep an eye out for feedback.
KJ_Amazon
Seller_8heIxAf1mLwgp
The changes are confusing, especially for sellers who rely on the old terms and don't use lengthy comments in most of their descriptions.
Seller_BeWo5Xt3t43rn
Obviously these changes were made by someone who never sold books!! AMAZON claims to be a global marketplace but these new terms will NOT translate well! This will lead to a lot of returns and many unhappy buyers (and sellers)
Seller_h3xQTgX8DSlh5
Bumping this from ShopLinguology, who replied this to KJ_Amazon, but is not readily visible to this thread since the reply is buried in the new forum format:
These are the traditional book grades (copied from AbeBooks), and the currently tested ones clash with them too:
As New: The book is in the same immaculate condition as when it was published. This could be the description for a book that has been kept in a warehouse for years, never shelved, thumbed or even opened yet may still be some years old.
Fine (F or FN): A Fine book approaches the condition of As New, but without being crisp. FN means Near Fine. The book may have been opened and read, but there are no defects to the book, jacket or pages.
Very Good (VG): Describes a book that shows some small signs of wear - but no tears - on either binding or paper. Any defects should be noted by the seller.
Good (G): Describes the average used worn book that has all pages or leaves present. Any defects should be noted by the seller.
Fair: A worn book that has complete text pages (including those with maps or plates) but may lack endpapers, half-title, etc. (which must be noted). Binding, jacket (if any), etc., may also be worn. All defects should be noted.
Poor: Describes a book that is sufficiently worn. Any missing maps or plates should still be noted. This copy may be soiled, scuffed, stained or spotted and may have loose joints, hinges, pages, etc.
Binding Copy: Describes a book in which the pages or leaves are perfect but the binding is very bad, loose, off, or non-existent.
Reading Copy: A copy of a book usually in poor to fair condition that includes all text presented in a legible fashion. The copy is fine to read but nothing more.
Seller_qTJiCxRI8PpIZ
Sounds like Amazon is channeling Bill and Ted to me. 😂
Seller_mh2UxKiNLZBP1
We noticed today a change to the conditions for Used Video Games as well. Conditions went from Used - Like New, Very Good, Good, Acceptable to Used - Perfect, Good, Fair, Fair. (Fair repeating twice), or Used - Like New, Good, Acceptable, Acceptable. (Acceptable repeating twice) pending on which of the 2 computers we use checks. There is no Amazon News update stating the change to Conditions. Why is Amazon staff touching a system design that doesn't need to be touched?
Seller_nRFmxiQg4EGrw
So when a customer orders a book described as "Perfect" by these new conditions, and returns it for "Not as Described" because it's only as good as the condition in which we listed it, will Amazon refund ALL fees, including shipping both ways? Because if Amazon shows one of my books as "Perfect", or "Excellent", or anything else other than the condition which I used when listing, then any "Not As Described" is 100% on them.
Seller_YBfUTeoG971hG
I don't think I would describe even a new book in the publisher's original shrink-wrap as "Perfect." It's an idiotic way to describe anything, and most especially a book! Mods, if you are reading this, please ask whomever thought this was a good idea to have a second (third or fourth, if that's what it takes) thought about it. It's ridiculous!
Seller_nfYT6Ypy6ArIe
Amazon has done the same thing for CD's and DVD's. You are correct in the terminology.. They should have left that alone.
KJ_Amazon
Hello from Amazon @Seller_lyztNmXC2vTOc . Thanks for checking in with us about those book conditions.
Our team is testing some new condition types. Buyers may see conditions such as 'Perfect' and Excellent’ in their Used Offer and All Offers displays. These ‘testing’ conditions won’t appear in Seller Central or Invoices.
I passed along your comments to our Amazon partner team, and will keep an eye out for feedback.
KJ_Amazon
KJ_Amazon
Hello from Amazon @Seller_lyztNmXC2vTOc . Thanks for checking in with us about those book conditions.
Our team is testing some new condition types. Buyers may see conditions such as 'Perfect' and Excellent’ in their Used Offer and All Offers displays. These ‘testing’ conditions won’t appear in Seller Central or Invoices.
I passed along your comments to our Amazon partner team, and will keep an eye out for feedback.
KJ_Amazon
Seller_8heIxAf1mLwgp
The changes are confusing, especially for sellers who rely on the old terms and don't use lengthy comments in most of their descriptions.
Seller_8heIxAf1mLwgp
The changes are confusing, especially for sellers who rely on the old terms and don't use lengthy comments in most of their descriptions.
Seller_BeWo5Xt3t43rn
Obviously these changes were made by someone who never sold books!! AMAZON claims to be a global marketplace but these new terms will NOT translate well! This will lead to a lot of returns and many unhappy buyers (and sellers)
Seller_BeWo5Xt3t43rn
Obviously these changes were made by someone who never sold books!! AMAZON claims to be a global marketplace but these new terms will NOT translate well! This will lead to a lot of returns and many unhappy buyers (and sellers)
Seller_h3xQTgX8DSlh5
Bumping this from ShopLinguology, who replied this to KJ_Amazon, but is not readily visible to this thread since the reply is buried in the new forum format:
These are the traditional book grades (copied from AbeBooks), and the currently tested ones clash with them too:
As New: The book is in the same immaculate condition as when it was published. This could be the description for a book that has been kept in a warehouse for years, never shelved, thumbed or even opened yet may still be some years old.
Fine (F or FN): A Fine book approaches the condition of As New, but without being crisp. FN means Near Fine. The book may have been opened and read, but there are no defects to the book, jacket or pages.
Very Good (VG): Describes a book that shows some small signs of wear - but no tears - on either binding or paper. Any defects should be noted by the seller.
Good (G): Describes the average used worn book that has all pages or leaves present. Any defects should be noted by the seller.
Fair: A worn book that has complete text pages (including those with maps or plates) but may lack endpapers, half-title, etc. (which must be noted). Binding, jacket (if any), etc., may also be worn. All defects should be noted.
Poor: Describes a book that is sufficiently worn. Any missing maps or plates should still be noted. This copy may be soiled, scuffed, stained or spotted and may have loose joints, hinges, pages, etc.
Binding Copy: Describes a book in which the pages or leaves are perfect but the binding is very bad, loose, off, or non-existent.
Reading Copy: A copy of a book usually in poor to fair condition that includes all text presented in a legible fashion. The copy is fine to read but nothing more.
Seller_h3xQTgX8DSlh5
Bumping this from ShopLinguology, who replied this to KJ_Amazon, but is not readily visible to this thread since the reply is buried in the new forum format:
These are the traditional book grades (copied from AbeBooks), and the currently tested ones clash with them too:
As New: The book is in the same immaculate condition as when it was published. This could be the description for a book that has been kept in a warehouse for years, never shelved, thumbed or even opened yet may still be some years old.
Fine (F or FN): A Fine book approaches the condition of As New, but without being crisp. FN means Near Fine. The book may have been opened and read, but there are no defects to the book, jacket or pages.
Very Good (VG): Describes a book that shows some small signs of wear - but no tears - on either binding or paper. Any defects should be noted by the seller.
Good (G): Describes the average used worn book that has all pages or leaves present. Any defects should be noted by the seller.
Fair: A worn book that has complete text pages (including those with maps or plates) but may lack endpapers, half-title, etc. (which must be noted). Binding, jacket (if any), etc., may also be worn. All defects should be noted.
Poor: Describes a book that is sufficiently worn. Any missing maps or plates should still be noted. This copy may be soiled, scuffed, stained or spotted and may have loose joints, hinges, pages, etc.
Binding Copy: Describes a book in which the pages or leaves are perfect but the binding is very bad, loose, off, or non-existent.
Reading Copy: A copy of a book usually in poor to fair condition that includes all text presented in a legible fashion. The copy is fine to read but nothing more.
Seller_qTJiCxRI8PpIZ
Sounds like Amazon is channeling Bill and Ted to me. 😂
Seller_qTJiCxRI8PpIZ
Sounds like Amazon is channeling Bill and Ted to me. 😂
Seller_mh2UxKiNLZBP1
We noticed today a change to the conditions for Used Video Games as well. Conditions went from Used - Like New, Very Good, Good, Acceptable to Used - Perfect, Good, Fair, Fair. (Fair repeating twice), or Used - Like New, Good, Acceptable, Acceptable. (Acceptable repeating twice) pending on which of the 2 computers we use checks. There is no Amazon News update stating the change to Conditions. Why is Amazon staff touching a system design that doesn't need to be touched?
Seller_mh2UxKiNLZBP1
We noticed today a change to the conditions for Used Video Games as well. Conditions went from Used - Like New, Very Good, Good, Acceptable to Used - Perfect, Good, Fair, Fair. (Fair repeating twice), or Used - Like New, Good, Acceptable, Acceptable. (Acceptable repeating twice) pending on which of the 2 computers we use checks. There is no Amazon News update stating the change to Conditions. Why is Amazon staff touching a system design that doesn't need to be touched?
Seller_nRFmxiQg4EGrw
So when a customer orders a book described as "Perfect" by these new conditions, and returns it for "Not as Described" because it's only as good as the condition in which we listed it, will Amazon refund ALL fees, including shipping both ways? Because if Amazon shows one of my books as "Perfect", or "Excellent", or anything else other than the condition which I used when listing, then any "Not As Described" is 100% on them.
Seller_nRFmxiQg4EGrw
So when a customer orders a book described as "Perfect" by these new conditions, and returns it for "Not as Described" because it's only as good as the condition in which we listed it, will Amazon refund ALL fees, including shipping both ways? Because if Amazon shows one of my books as "Perfect", or "Excellent", or anything else other than the condition which I used when listing, then any "Not As Described" is 100% on them.
Seller_YBfUTeoG971hG
I don't think I would describe even a new book in the publisher's original shrink-wrap as "Perfect." It's an idiotic way to describe anything, and most especially a book! Mods, if you are reading this, please ask whomever thought this was a good idea to have a second (third or fourth, if that's what it takes) thought about it. It's ridiculous!
Seller_YBfUTeoG971hG
I don't think I would describe even a new book in the publisher's original shrink-wrap as "Perfect." It's an idiotic way to describe anything, and most especially a book! Mods, if you are reading this, please ask whomever thought this was a good idea to have a second (third or fourth, if that's what it takes) thought about it. It's ridiculous!
Seller_nfYT6Ypy6ArIe
Amazon has done the same thing for CD's and DVD's. You are correct in the terminology.. They should have left that alone.
Seller_nfYT6Ypy6ArIe
Amazon has done the same thing for CD's and DVD's. You are correct in the terminology.. They should have left that alone.
