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Lost Featured Offer eligibility - SWITCHING ON AND OFF WHEN PAGE REFRESHES

by Seller_pF4OOz8BJARoQ

Hello Mods,

Kindly assist in initiating a back-end review for the feature eligibility of four of our ASINS B01FKV0BHK, B01D3TWR7I, B004CR4MCO, and B07XDBYQG6, when we listed the items, it was showing Yes and suddenly switched to No, it has just been switching back and forth.

ASIN: B01FKV0BHK, B01D3TWR7I, B004CR4MCO, B07XDBYQG6.

Please review

ASIN: B01FKV0BHK, B01D3TWR7I, B004CR4MCO, B07XDBYQG6

I have contacted support with case ID 15518413521 and asked them to escalate, but they seem not to understand

@Glenn_Amazon you have assisted and successfully rectified this for me, please kindly assist once again, this just started overnight

@Rose_Amazon Please kindly check mine, my Case id 15518413521

Create and Manage Listings
Tags: Buy Box, Feature Offer
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Glenn_Amazon
In reply to: Seller_pF4OOz8BJARoQ's post

Hi there @Seller_pF4OOz8BJARoQ,

Thanks for reaching out with your details. I'm currently requesting a review of your Featured Offer Eligibility. I won't be able to provide the results but I will inform you when the review is complete. Thank you.

-Glenn

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Seller_pF4OOz8BJARoQ
In reply to: Seller_pF4OOz8BJARoQ's post

Hello @Glenn_Amazon, Thanks for turning up for us as you always do.

I appreciate that it has been resolved.

Thanks, alot

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