Monitor new insights for returns and recovery with dashboard updates
We've launched updates to the Returns and Recovery: Insights and Opportunities dashboard to provide you with more comprehensive return and recovery data and actionable recommendations. These updates can help you reduce return-related losses and increase recovered value from returned inventory.
You can now use the dashboard to do the following:
- View trends for key metrics: Spot patterns and track return and recovery metrics over time.
- Track return processing costs: View FBA return processing fees for high-return products, excluding apparel and shoes, in our new Return fees column.
- Identify high-return products: Prioritize products that need immediate attention with a column that displays frequently returned item badges.
- View performance insights and suggestions: See product-level data to understand performance, with recommendations like updating product listings and addressing manufacturing issues that may be causing customer returns.
To access these new features, go to Returns & Recovery: Insights and Opportunities.
To learn more, go to the Returns & Recovery: Insights and Opportunities help page.
Monitor new insights for returns and recovery with dashboard updates
We've launched updates to the Returns and Recovery: Insights and Opportunities dashboard to provide you with more comprehensive return and recovery data and actionable recommendations. These updates can help you reduce return-related losses and increase recovered value from returned inventory.
You can now use the dashboard to do the following:
- View trends for key metrics: Spot patterns and track return and recovery metrics over time.
- Track return processing costs: View FBA return processing fees for high-return products, excluding apparel and shoes, in our new Return fees column.
- Identify high-return products: Prioritize products that need immediate attention with a column that displays frequently returned item badges.
- View performance insights and suggestions: See product-level data to understand performance, with recommendations like updating product listings and addressing manufacturing issues that may be causing customer returns.
To access these new features, go to Returns & Recovery: Insights and Opportunities.
To learn more, go to the Returns & Recovery: Insights and Opportunities help page.
7 replies
Seller_jvfhuXWiqaKrs
This is a cool page, but being able to only look at a 90-day window isn't great. Is Amazon going to make the window customizable?
Seller_edQmnOnaPWu3v
Good morning,
While I agree this shows great insights on trends, VOC, etc, it does not give an effective breakdown on a customer order level between return request and refund. With the depreciated page https://sellercentral.amazon.com/fba/returns/ is there a replacement dash to source the data points from this page?
Thank you
