I have done Brand registry, it is approved. The listing says it is active and buyable, but it isn't because it states "Currently unavailable." This is despite having 75 FBM unit Available and Status as Active on Manage Inventory. There are no Account Health issues or any other issues for this listing, but somehow, the listing isn't active and buyable despite the main indicators saying it is.

Under Account Info I have this banner

You currently have limited access to Amazon selling services.

Your account verification is in progress.We are currently verifying your account. We will notify you as soon as we complete the verification. In the interim, you can still transact as normal.

However, support says account is normal (ticket 15936896951) and the banner also says I can transact normal but my listings are not buyable.

Support cases

15972947801

15965699351

Please need help @Seller_4GjtS9k0cnHHv @Seller_F4AbbFj6ovBk3 @Seller_1KYLYkgAlu4xX @Seller_aEROSwwdnzGiU @Seller_R6oYCnTB9O1Uy

Hello,

I have an item that we are selling and the listing says its active but when I click on the product it says that its currently unavailable. I have updated the inventory days ago and it still says currently unavailable when clicking the product. I have also checked the "vacation" setting and its currently turned off. I do not know what else it can be. We are still waiting on a GTIN exemption, but I do not believe that is the issue. What methods can I use to resolve this issue?

Hello,

My listing says it is "active" but when I check the product page says that it's "currently unavailable". I do not have anything flag as an issue and have checked back several times but there has been no change. What can I do to resolve this?

Thank you,

Tamara