Handmade Community
Handmade Community
Brand Registry - can not access our Storefront
When I try to access through Stores in the side menu, I land on information about Brand Registry instead of landing on a choice to edit our store or to see data about our store. When I try to access the Brand, I land on a page that says there are no brands associated with my account. This just happened.
We have a Brand waiver.
Before I submit a ticket, is this a result of reclassification? Did I miss an email or announcement?
Brand Registry - can not access our Storefront
When I try to access through Stores in the side menu, I land on information about Brand Registry instead of landing on a choice to edit our store or to see data about our store. When I try to access the Brand, I land on a page that says there are no brands associated with my account. This just happened.
We have a Brand waiver.
Before I submit a ticket, is this a result of reclassification? Did I miss an email or announcement?
7 replies
Seller_ZciP72UwlNf6c
@Rose_Amazon can you help? I just spent 30 minutes in a chat with Deepansh from Advertiser support and was unable to get any information. Case 16866319971
Seller_gwzuNYC3ogYNo
This happened to me a few months ago. It took a month of constant nagging, several support cases and the intervention of my Amazon Handmade Account Manager to get my brand benefits reinstated. I was directed to reapply many times, but finally someone Got It and reinstated the brand benefits.
https://sellercentral.amazon.com/seller-forums/discussions/t/bbfb5f7d-d0fb-4a12-91c4-56fef8b2186a?postId=902b05be-1af1-4cff-b7ff-104d0b868d4e
@Rose_Amazon@priscilla_amazon just in case they are still around. They haven't posted in a month
Brand Registry - can not access our Storefront
When I try to access through Stores in the side menu, I land on information about Brand Registry instead of landing on a choice to edit our store or to see data about our store. When I try to access the Brand, I land on a page that says there are no brands associated with my account. This just happened.
We have a Brand waiver.
Before I submit a ticket, is this a result of reclassification? Did I miss an email or announcement?
Brand Registry - can not access our Storefront
When I try to access through Stores in the side menu, I land on information about Brand Registry instead of landing on a choice to edit our store or to see data about our store. When I try to access the Brand, I land on a page that says there are no brands associated with my account. This just happened.
We have a Brand waiver.
Before I submit a ticket, is this a result of reclassification? Did I miss an email or announcement?
When I try to access through Stores in the side menu, I land on information about Brand Registry instead of landing on a choice to edit our store or to see data about our store. When I try to access the Brand, I land on a page that says there are no brands associated with my account. This just happened.
We have a Brand waiver.
Before I submit a ticket, is this a result of reclassification? Did I miss an email or announcement?
7 replies
7 replies
Seller_ZciP72UwlNf6c
@Rose_Amazon can you help? I just spent 30 minutes in a chat with Deepansh from Advertiser support and was unable to get any information. Case 16866319971
Seller_gwzuNYC3ogYNo
This happened to me a few months ago. It took a month of constant nagging, several support cases and the intervention of my Amazon Handmade Account Manager to get my brand benefits reinstated. I was directed to reapply many times, but finally someone Got It and reinstated the brand benefits.
https://sellercentral.amazon.com/seller-forums/discussions/t/bbfb5f7d-d0fb-4a12-91c4-56fef8b2186a?postId=902b05be-1af1-4cff-b7ff-104d0b868d4e
@Rose_Amazon@priscilla_amazon just in case they are still around. They haven't posted in a month
Seller_ZciP72UwlNf6c
@Rose_Amazon can you help? I just spent 30 minutes in a chat with Deepansh from Advertiser support and was unable to get any information. Case 16866319971
Seller_ZciP72UwlNf6c
@Rose_Amazon can you help? I just spent 30 minutes in a chat with Deepansh from Advertiser support and was unable to get any information. Case 16866319971
Seller_gwzuNYC3ogYNo
This happened to me a few months ago. It took a month of constant nagging, several support cases and the intervention of my Amazon Handmade Account Manager to get my brand benefits reinstated. I was directed to reapply many times, but finally someone Got It and reinstated the brand benefits.
https://sellercentral.amazon.com/seller-forums/discussions/t/bbfb5f7d-d0fb-4a12-91c4-56fef8b2186a?postId=902b05be-1af1-4cff-b7ff-104d0b868d4e
@Rose_Amazon@priscilla_amazon just in case they are still around. They haven't posted in a month
Seller_gwzuNYC3ogYNo
This happened to me a few months ago. It took a month of constant nagging, several support cases and the intervention of my Amazon Handmade Account Manager to get my brand benefits reinstated. I was directed to reapply many times, but finally someone Got It and reinstated the brand benefits.
https://sellercentral.amazon.com/seller-forums/discussions/t/bbfb5f7d-d0fb-4a12-91c4-56fef8b2186a?postId=902b05be-1af1-4cff-b7ff-104d0b868d4e
@Rose_Amazon@priscilla_amazon just in case they are still around. They haven't posted in a month
Seller_gwzuNYC3ogYNo
@Seller_ZciP72UwlNf6c
Any progress?
