Product reviews as company review
I keep getting product reviews posted on my company-review page instead if the product page. Any suggestions? Perhaps a suggestion for Amazon to make it more clear to the customer? These positive reviews would be VERY helpful on my product page (where the customer is intending them to post). Thank you.
3 replies
Seller_4RiBJvCuyazyC
I'm having the same issue with vine reviews.
Do any of you have more information about this?
@Sandy_Amazon @Blake_Amazon @Michelle_Amazon @Tatiana_Amazon @Jaijai_AMZ_136
Danny_Amazon
Hey there @Seller_sY1AFWsldRPOd- thanks for posting. I understand you are receiving positive seller feedbacks, and wanting to understand how to guide these posters to your actual product reviews.
Have you considered the possibility of posting a public reply to the feedback? While it's important to note that any indication of offering compensation for reviews or saying to only leave positive reviews would depart from Amazon Policy, you may be able to format a response that says something to the effect of: "thank you for the positive feedback, if you liked our product as well as our service, don't hesitate to leave a product review!"
Let me know if this helps, or if you have any other questions on the topic I can help address!