Hello,

Last week my brand got successfully enrolled in Amazon's Brand Registry AND I purchased a 12-digit GTIN number for $30 on GS1us.org, so I'm super excited to start selling my own branded product.

To create my listing, I copied another product's listing and replaced its info with my own info, including my GTIN number----but I'm getting an 8572 error that prevents me from submitting my listing! It says:

8572: You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. If you believe you have reached this message in error, contact Seller Support.

What am I doing wrong? This is so frustrating. Is it an issue with my 12-digit GTIN number? All I did was pay $30 for it, and then I got an email confirmation saying my purchase was successful, so why isn't it working? Or is it an issue with copying someone else's listing? I tried copying a second listing but I'm still getting the same error, so I don't think that's the issue.

Please help. Thank you.

My case number is ID 17534452131