Premium A+ Access Issue - Meeting All Requirements But No Access Case (# 17179939351 )

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Seller_qh2FS24dkfPij

Premium A+ Access Issue - Meeting All Requirements But No Access Case (# 17179939351 )

Hello All -

I'm seeking advice regarding Premium A+ Content access and wondering if anyone else has experienced a similar situation. Here's my case:

✓ Met All Requirements:

- Published A+ Brand Story to ALL ASINs in catalog

- Have more than 5 approved & published A+ Content projects in the last 12 months

- All content is live and following guidelines

Timeline of Events:

1. Confirmed all eligibility requirements were met

2. Waited for automatic weekly evaluations

3. Opened a case (s) with Seller Support [CASE # 17179939351]

4. Support confirmed requirements and told me to wait for automated process

5. Several weekly evaluation cycles later - still no access

Any insights or experiences would be greatly appreciated. It would be especially helpful to hear from sellers who successfully navigated this process.

Thanks so much for any help here!

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Seller_qh2FS24dkfPij

@CR_Amazon Hi There - Any help or insight with this would be greatly appreciated! Thanks very much

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Danny_Amazon

Hello @Seller_qh2FS24dkfPij- and thanks for posting about this here on the forums!

I wanted to let you know I was able to review the case you've posted about here, and have surfaced it internally to request some further review for access to Premium A+ Content. While this may take some time for the review to be completed, modifying the content, may re-start the timer on our system reviewing eligible accounts on a regular basis. Please do keep an eye on your A+ Content Manager in case this updates over the coming business days!

Thanks,

Danny

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