Charged over $10,000 for fees fraudulently. Over 3 months and 30 plus representatives later, we are still yet to have a resolution, with thousands of dollars in inventory still being sold without our consent. This is unreal.

The short story is: FBA updated our weights and sizing of items without knowledge, then charged the fees and removal of items. We went from $5 a month to $10,000 a month in storage fees for item as small as rolls of thread.

3 MONTHS OF FALSE CLAIMS AND ZERO RESOLUTION. SYSTEM IS GLITCHED. FBA INVENTORY LEADERSHIP TEAM HAS NO CONTROL OVER SYSTEM. SYSTEM IS FLAWED AND SELLERS ARE PAYING FOR IT. REMOVE INVENTORY BEFORE YOU ARE HIT WITH BANKRUPTCY.

After integrating into the SupplyChain Program, our fba storage inventory cost were updated without our consent and went up 1000X over the course of a month. After sending a request for reimbursement, we were told it would take 10 days (in which the account will be charged for the $10,000 fee) which is unacceptable and THEFT!

We are now locked out of our inventory without any help or resolved for a solution!

In the past six months, our account was deactivated due to so-called “account linkage issues.” As sellers, we accepted this outcome and only wanted to remove our inventory from the account to minimize our losses. However, since July 2024, Amazon’s actions have left us utterly disappointed and questioning its basic ethics and responsibilities towards sellers.

Amazon, your behavior is an insane “robbery” of sellers!

Since July 2024, we have repeatedly attempted to create removal or disposal orders for our inventory, but Amazon has arbitrarily canceled these orders without any reasonable explanation! Meanwhile, the inventory that has been held hostage continues to rack up exorbitant monthly and long-term storage fees, with $800 to $1,500 in fees being “robbed” from us every month—even though we have absolutely no control over this inventory! (please check those images)

As of January 2025, the storage fees caused by Amazon’s refusal to process our removal orders have accumulated to over $10,000. TEN THOUSAND DOLLARS! This is not a small amount; it is the direct result of Amazon’s unreasonable and opaque actions!

We have made countless attempts to contact Amazon’s official customer service, email support, and other relevant departments. Yet every time, we are met with evasion, dismissive responses, or outright silence. For the specific issues we raised, you have provided no explanations. Instead, you cancel our removal orders over and over again while continuing to charge storage fees. Has Amazon crossed the ethical line of doing business?

We are now officially demanding that Amazon address and resolve the following two critical issues:

1.Why does Amazon repeatedly cancel our removal or disposal orders? This is the root cause of our long-term burden of unreasonable storage fees. We need a clear and reasonable explanation!

2.For the excessive storage fees (over $10,000) caused by your arbitrary cancellations of our removal orders, we demand compensation! These fees are entirely the result of Amazon’s misconduct and unreasonable actions.

Amazon, as a global e-commerce giant, stop exploiting and “robbing” sellers through these unethical practices! We demand a responsible response and concrete actions to resolve this issue immediately!

If Amazon continues to ignore our demands, we will not hesitate to seek legal action or expose this issue through the media to defend our rights. We believe that thousands of sellers worldwide are also experiencing similar injustices, and they deserve to know how Amazon treats its sellers!

We demand that Amazon face this issue, stop unjustifiably holding our inventory hostage, and put an end to this outrageous “robbery” of sellers!