Hi Amazon,

I hope you very well.

I have been talking to the live chat team daily and my issue has not been resolved yet,

I was given a wrong Case ID 15425498081 last time which does not show up on my Amazon selling Account.

This is the case ID 15778468321 on which I detailed my case.

I am writing to appeal the withholding of my funds for more than 57 days. As a loyal Amazon seller, I have always made sure to provide excellent service to my customers and to comply with all Amazon policies and procedures.

My Amazon account has been in good standing since I started selling on Amazon, and I have never had any issues with my account or transactions. However, I have recently noticed that my funds have been withheld for over 57 days, and I am deeply concerned about the financial impact this is having on my business and personal life.

As a small business owner, I rely on the funds from my Amazon account to support my business and personal expenses. The continued withholding of my funds has caused financial hardship for me and my family, and I am struggling to make ends meet as a result.

Last Funds Transaction Amazon on hold $306.24. Since then I have not received this amount.

I appreciate your time and attention to this matter, and I hope that we can resolve this issue as soon as possible.

Thank you for your consideration.

Sincerely,

Muhammad Usman Ghani.

2024.07.17 - Received TRO from the seller performance team

2024.08.16 - I have signed the settlement agreement with the right owner

2024.08.17 - The plaintiff withdrew the lawsuit, and he notified Amazon that he withdrew the complaint

Up to now, Up to now, All funds in my Amazon account are still frozen

I have saw the other sellers unfrozen the funds in about 1-2 weeks. Why hasn’t i unfrozen the funds even though i actively solved the problem? I have contacted the seller support team for many times, no one responded me, the cases are on "transferred" status and show: Answered cases cannot be reopened after 5 days with no activity.

It has been a month since the right owner withdrew the lawsuit, but our account performance has not been eliminated and we still cannot withdraw money. The company is facing huge financial pressure.

Please help, thank you so much.

@Seller_JT2cdQLa0Oueg @Seller_QYS7Alex1XIw4 @Seller_pAPBCLhysbW5T @Seller_aEROSwwdnzGiU @Seller_4GjtS9k0cnHHv @Seller_F4AbbFj6ovBk3 @Seller_1KYLYkgAlu4xX

Case ID: 15915175601；15950612591; 16041820761; 16040830221; 16007501701;

discussion.

I need some serious help. I have updated my account on Monday ever since then all my funds are on hold. No access to use PAY ME NOW. My disbursement did not go through yesterday. I have a shipment that needs to be pay by tomorrow. I called Amazon support several times they told me that I should have access to funds yesterday, which was not the case. It shows that I had 5k for me to withdraw all suddenly it went back to seller reverse hold. I do not want to lose my shipment. It's around the holiday and I need to buy gift for employees. AMAZON PLEASE HELP. I thought you guys only do 3 days hold. Why are the funds still on hold. I have several cases #16867700441, #16874207861