Payouts failed since August

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Seller_bEd2UAB3sHnfy

Payouts failed since August

Hello,

I'm seller based in Poland, I have polish bank account attached to the amazon.com

I was getting payments without any issue on Jan-August 2024, since August (without any changes) all of them are failed

My account is healthy, bank account is verified (many times)

The last reason is: The disbursement failed because portion of the request made to processor was invalid. This could be caused because of including in a request either or any of bad value, a disallowed value or data which is not allowed per the processor configuration.

Cases 16349817311 16381676351 16497399651 - all open without any response

Please help

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Seller_bEd2UAB3sHnfy

I'm still without any response, could you please help?

@CR_Amazon

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Rose_Amazon

Hi @Olena1986,

Thanks for the post and hope you had a good weekend. I reviewed your case and the team escalated them for an additional review. You will be contacted directly with any updates to your case.

Best regards and thanks for your patience.

Rose_Amazon

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