Hello @Seller_wOwWCDJz46YI1,

I appreciate you posting your concerns with your deactivated account.

Seller_wOwWCDJz46YI1

I don't know why amazon said I violated session 3. And why verified my account.

I am a digital nomad. I don't have any bills about my location. I just start this account 2 weeks ago. I only use VPS.

Please amazon tells me what I can do and how to reactivated my account. And why I seems like violated session 3. Credit card problem or?

View post

As mentioned this was associated to our section 3 policy and more so appears to be related to verification of some kind. Understanding that having your account deactivated without a full understanding can be very frustrating, I would ask that you post your original deactivation notice so I can offer more proper support.

You mentioned being a digital nomad, so you are aware part of our verification process will include the submission of a valid government issued ID, including front and back in color. You will also need to provide a valid utility bill dated in the last 90-days with a matching address used to register the account as a type of verification. I would suggest reviewing our global identity verification help page for more guidance on these documents and their requirements.

There are also possibilities that your credit card information does not match the account information causing an issue with verification. I would suggest reviewing our help page on adding and verifying your credit card information. This help page offers more guidance on why a card will be considered invalid.

Once you have reviewed all information and confirmed your account information and documents match, you can submit your information for review.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.